Senior Learning Experience Designer

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What You Will Do:

The Senior Learning Experience Designer for Applied Equipment will play a pivotal role in advancing Johnson Controls' mission by leading the design, coordination and delivery of training programs for our partners, agents and customers. This role is responsible for program management of the applied equipment training portfolio ensuring our external audiences gain the technical knowledge, business skills and confidence to represent Johnson Controls effectively.

In this role, you will partner with key stakeholders across the business to plan, develop, and deliver impactful training solutions, measure their effectiveness, and foster a culture continuous improvement. This includes designing and facilitating both technical and business skills training as well as creating new content to meet the evolving business needs.

How You Will Do It:

• Serve as the program manager for applied equipment training programs, overseeing end-to-end planning, delivery and evaluation.

• Manage learning program logistics and communications, including class rosters, scheduling, budgeting, facilitator coordination, and stakeholder updates for high-impact learning initiatives.

• Maintain and update training program roadmaps, aligning with business priorities and product launches.

• Develop and maintain program documentation, toolkits, SharePoint sites, and communication plans to support consistent and high-quality learning experiences.

• Design, develop, and facilitate engaging in-person and virtual training to support program goals.

• Build and maintain strong relationships with product, sales, and marketing stakeholders, acting as a consultative partner to create holistic training solutions that maximize business impact.

• Utilize learning technologies and platforms to enhance the learning experience and maintain a repository of training materials.

• Stay current on Johnson Controls products, technology, and industry trends to ensure training content remains relevant and impactful.

• Leverage KPIs and learner feedback to evaluate training impact and identify opportunities for improvement.

What We Look For:

• Bachelor's degree in Instructional Design, Education, Business, or related field; or equivalent experience.

• 5+ years of experience in instructional design, program management, or learning experience development.

• Strong project management skills with the ability to manage multiple initiatives simultaneously.

• Excellent communication and interpersonal skills, with the ability to influence and collaborate across diverse stakeholder groups.

• Proficiency in content authoring tools and Learning Management Systems.

• Experience developing blended learning solutions and a strong understanding of adult learning principles.

• Data-driven mindset with the ability to interpret KPIs and feedback to improve learning outcomes.

• Willingness to travel up to 20%.

NOTE: This is a virtual/remote position considering candidates who reside within the United States. Eastern and Central time zone preferred.

HIRING SALARY RANGE: $97,000 - $120,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers.

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