Position Details
Position Information
Position Title |
Director of Enrollment Management Systems and Analytics |
Position Type |
Staff |
Requisition Number |
ST146 |
Department |
Admissions |
Title of Supervisor |
Vice President of Strategic Enrollment, Marketing and Communication |
Full-time/ Part-time |
Full-time |
Work Hours per Week |
40 |
Weeks Per Year |
52 |
Months Per Year: |
12 |
Work Days |
Monday - Friday |
Work Hours |
8:30 AM - 4:30 PM |
End Date (required for Temporary, Per Diem, Independent Contractor/Agency): |
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Salary Range |
$73,000 - $82,000 |
Hours and Months |
35 hours per week, 12 months per year |
Exemption Status |
Exempt |
Staff Job Description
Job Description Summary |
Reporting to the Vice President for Strategic Enrollment, Marketing and Communications, the
Director of Enrollment Management Systems and Analytics will have a dual focus on reporting and maintenance of administrative systems and will be responsible for enrollment management operations across all units associated with the enrollment process, with a commitment to superior internal and external communications and ongoing efficiencies and effectiveness. The ideal candidate will have demonstrated aptitude for analytical work, be able to present data and findings to a variety of audiences and have the technical skills necessary to successfully liaise with the information technology office on various projects. |
Essential Functions |
Systems
- Leverages deep knowledge in all aspects of Nazareth systems related to enrollment management: Slate, Colleague and other admissions and financial Aid modules and related 3rd party systems
- Provides system support with the implementation, maintenance and/or upgrade of various computer software systems
- Investigates and resolves data quality issues and escalates situations according to department processes.
- Develops a data collection, analysis and reporting plan to cover recruitment and admissions activities, enrollment forecasts, enrollment analysis, and effectiveness of various marketing efforts.
- Evaluates new technologies for process enhancement and integration with existing systems
- Works directly with Director of Financial Aid to assure system readiness and proper integration between systems
CRM Management
- Manages the admissions CRM (Slate) in all areas including continued infrastructure development, implementation of new features and processes, and leveraging system capabilities to improve the efficiency and effectiveness of recruitment and admissions efforts for all programs
- Develops and leads training of systems manager and end-users to maximize application benefit
- Leads the annual application update process and cycle preparation, ensuring optimal functioning of the admissions application for all stakeholders.
- Develops Slate process documentation and training materials, serving as a resource for staff across Slate best practices and policy development.
- Functions as technology lead for the Enrollment Management division and liaison to Information Technology Services, and other relevant offices.
Enrollment Management Operations
- Creates and maintains Enrollment Management Operations Procedure manual.
- Reviews and ensures process maps are current and adhere to Enrollment management policies.
- Develops and manages special program application processes (ex. Bonner, Honors, and Summer Programs).
- Serves as project manager and implement new technology initiatives on behalf of Enrollment Management.
- Performs business requirements gathering and analysis, and clearly communicates findings and process improvement recommendations to various stakeholders
- Participates in thorough testing and validation efforts ensuring timely and accurate results in a team environment
- Designs, creates and maintains application and business process-related documentation
- Devises project plans, make assignments and monitor progress, create and deliver status reports and coordinate with functional personnel as needed with minimal supervision
- Design and implement portions of the University's enrollment, admissions operations and financial aid systems consistent with upper level decisions regarding Admissions and Financial Aid strategies.
- Coordinates with the office of Financial Aid on the application, award, and administration of student financial aid programs through PowerFAIDS and Slate.
Analytics and Reporting
:
- Serves as the primary contact for Enrollment Management reports.
- Provides guidance and work to ensure data integrity in all enrollment management processes and initiatives.
- Prepares reports on key metrics on a regular basis (daily, weekly, monthly, and quarterly) and supports the in-depth analysis of those metrics.
- Partners with MarketView to develop predictive models and provide insights to the VP of Strategic Enrollment.
- Develops and designs a streamlined and automated approach to data management, analytics and presentation.
- Operationalizes and automates business intelligence solutions for Nazareth platforms (Slate, Colleague, and more)
- Creates and generates ongoing recruitment application, and enrollment reports to support admission activities, decision making and enrollment strategies.
- Produces or supports the production of standard, custom, and dashboard reports utilizing data warehouse and transactional systems.
- Using advanced analytical skills, provides comprehensive assessments to management that interpret patterns and trends, and determine overall data quality
Team Development
- Supervises, trains, develops, and evaluates direct report staff.
- Provides leadership and assignment and oversight of projects and tasks.
- Provides professional guidance with focus on technical development.
- Drives the continuous improvement of team's capabilities & tools.
- Provides appropriate service, support, advice, guidance, and training to end users regarding technical and reporting issues, and capabilities and functions of the reporting systems
Other
- Participates in cross-functional projects that support Enrollment Management, as needed.
- Represents Enrollment Management in various technology-related committees and meetings
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Required Education, Experience, Technology Applications and Skills |
- Bachelor's Degree or the equivalent combination of education and experience
- Three to five years of related work experience
- Strong project management and change leadership capabilities
- Excellent communication and collaboration skills
- Experience with data analysis and process optimization
- Expert use of Slate
|
Preferred Education, Experience, Technology Applications and Skills |
- Master's Degree
- Experience in Admissions or one or more enrollment management office preferred (e.g., financial aid, registrar)
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Supervisory Responsibilities |
- Supervises the Admissions Operations team (4 staff members)
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Physical Requirements |
- Prolonged periods of sitting, moderate computer use, and occasional lifting or moving of light objects
|
Equipment to be used |
- Proficiency with typical office equipment is necessary for this role, including computers, printers, scanners, telephones and photocopiers
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Posting Detail Information
Posting Date |
08/21/2025 |
Closing Date |
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EEO Statement |
Join Nazareth University, a leading institution in Rochester, NY, with a vibrant community of approximately 1,900 undergraduate and 500 graduate students. We seek dedicated staff members who are committed to supporting student success, community engagement, and championing equity and inclusion. Located just minutes from downtown Rochester, our campus provides a dynamic environment for professional growth, innovation, and collaboration.
At Nazareth, we are committed to equity and inclusion, ensuring equal access to employment opportunities without discrimination. We advocate for an inclusive workplace and welcome applicants from diverse backgrounds, experiences, and perspectives. Our Anti-Discrimination Policy upholds fair treatment based solely on qualifications and merit.
Join us in celebrating diversity, where every individual, regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other protected status, is valued and respected. |
Special Instructions to Applicants |
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Quick Link |
https://jobs.naz.edu/postings/4265 |
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