Patient Financial Specialist, FT, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

• Completes pre-visit preparation completed in the time frame designated by manager including review of self-pay. Chart Prep: Run schedules for all physicians 2 days out; review accounts for outstanding self-pay.

• Provides information for check in staff, check out staff, orathletictrainers (based on office protocol) via hard copy or withnotes in ECW.

• Obtains pre-certifications or authorizations if needed, verify insurance coverage, make phone calls to patients if indicated, add financial comments to accounts.

• Verifies patient's insurance, calculate the patient's liability using the method determined by the manager, including outstanding balances for all services, print estimates, and collect the amount due.

• Discusses with patient face to face or send deposit letter with return envelope. Sets up payment plans

• Answers patient calls. Works with UMG PBO on payment plan issues. Completes customer service log. Reviews invoices for charity or SUN discounts.

• Assists in front office functions as needed to check balances, print self-pay letters. Assists in all other front office functions as needed.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent OR post-high school diploma/highest degree earned

• Experience - Two (2) years of relevant healthcare experience, including but not limited to: Patient Services Rep, Physician Practice Front Office, Billing, Insurance, etc. Multi-specialty group practice setting experience preferred

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Communication skills

Work Shift

Location

Facility

Department

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.