New

IT Intern

Auria Space
$20/hr - $35/hr
life insurance, paid holidays, flex time, 401(k)
United States, Colorado, Colorado Springs
1755 Telstar Drive (Show on map)
Aug 20, 2025
Auria is looking to hire an IT Intern to support the Auria Space corporate IT team. This role is ONSITE in Colorado Springs. WHAT YOU CAN EXPECT TO DO: Assist Help Desk staff in responding to Tier I support requests via ticketing system, email, phone, or in-person. Provide basic troubleshooting for hardware, software, and network issues. Set up and configure desktops, laptops, mobile devices, and peripherals. Assist with account creation, password resets, and access permissions. Maintain and update inventory of IT equipment and software licenses. Document support activities, solutions, and knowledge base entries. Support system imaging and software installations. Help with onboarding of new employees by setting up workstations and user accounts. Escalate unresolved issues to senior team members in accordance with Help Desk procedures. Follow all company IT policies, procedures, and security protocols. WHAT THE TEAM REQUIRES: Mission-Driven Professional: Collaborative contributor motivated by the opportunity to develop cutting-edge solutions that protect and serve both the nation and the world. Currently enrolled in, or actively pursuing, an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related discipline. 0-4 years of progressive experience in cybersecurity or related IT fields. Foundational knowledge of Windows and/or macOS operating systems. Familiarity with Microsoft Office 365 and common productivity applications. Strong analytical, problem-solving, and verbal/written communication skills. Ability to work effectively both independently and collaboratively in a team environment. Demonstrated eagerness to learn and apply new technical concepts and skills. Customer-focused mindset with a professional and approachable demeanor. Proven ability to handle sensitive and confidential information with discretion and integrity. WHAT THE TEAM PREFERS: Exposure to Entra ID, Active Directory, Jira Service Desk, or remote support tools. Familiarity with networking concepts (e.g., IP addressing, DNS, VPN). Experience building or troubleshooting personal computers is a plus. PAY TRANSPARENCY: The salary offered will be based on the selected candidate's qualifications - skills, education & experience - and the position level. $20/hr - $35/hr THE AURIA TEAM: Auria is a provider of solutions and software in support of complex Space, National Security, and Cyber missions of federal, international, and commercial customers. Headquartered in Colorado Springs, CO our success is built on the excellence of diverse teams advancing innovative systems and operational software to strengthen our customers' missions. With a distinguished track record and a spirit of relentless pursuit, and R&D, we set the pace for progress and execute every mission with the utmost precision. As a full-time Auria employee, here are some of the many benefits to enjoy: Generous PTO package with yearly tenure increases Flex time provides you with the flexibility needed 11 Company-Paid Holidays & Float days per year Up to 4% match on 401(k) employee contributions, employer and employee contributions immediately vested Up to $5,250 per year on Education and Training Assistance Low-cost medical plans that include company-sponsored HSA No-cost life insurance Employee Assistance Program (EAP) And much more! Auria is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, veteran status, disability, or any other protected class.