New

Associate Vice President, Product Management

National Multiple Sclerosis Society
life insurance, paid time off, paid holidays, 401(k)
United States, New York, New York
733 3rd Avenue (Show on map)
Aug 20, 2025
WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. The AVP, Product Management will lead the product management function for the National Multiple Sclerosis Society's strategic systems, including Salesforce, fundraising platforms, and mission-related systems. This role is responsible for setting the vision, strategy, and roadmap for these systems, ensuring they align with organizational goals and deliver exceptional value to internal and external stakeholders. This leader will manage a team of product managers and mature the product management function while collaborating closely with IT, business units, and external partners to drive innovation, efficiency, and user-centered design across our technology ecosystem. Main Responsibilities: Leadership & Coaching Lead, mentor, and develop a high-performing team of Product Managers specializing in Salesforce, Fundraising and Mission-related systems and associated integrations. Cultivate a collaborative team culture with continuous learning, ownership, and alignment around value-driven delivery. Establish growth plans and coaching routines aligned to business objectives and technical competencies. Function Development & KPI Strategy Define and mature the product management function by building standardized practices, roles, and responsibilities tailored to product delivery. Develop frameworks to establish and track KPIs for product management including delivery velocity, backlog health, stakeholder satisfaction, and ROI impact. Drive adoption of agile methodologies, product metrics dashboards, and outcome-based planning. Product Management Oversee product management within key environments including but not limited to MarComms, Fundraising, Advocacy, Research, Programs and Support. Partner closely with Engineering, Salesforce Architects, Data Office, and business stakeholders to translate strategic goals into actionable product roadmaps. Ensure backlog quality, prioritization, and technical integrity across product initiatives. Cross-Team Collaboration Serve as a central point of contact between Product Managers and IT leadership, facilitating executive visibility, risk mitigation, and resource alignment. Promote transparency and data-driven decision-making via KPI reporting and stakeholder reviews. What We're Looking For: 7+ years in product management or product ownership, including 3+ years managing teams. Hands-on experience with Salesforce platforms and implementations. Deep understanding of Agile methodologies, product lifecycle management, and organizational change. Proven ability to build and track product success metrics and product management performance indicators. Even Better if You Have: Salesforce certifications (e.g. Salesforce Administrator, Platform App Builder). Product management certifications (e.g., Pragmatic, AIPMM, CSPO). Familiarity with fundraising platforms (e.g., Bonterra, DonorDrive, Classy) and health or mission delivery systems. Experience with enterprise data integration, marketing automation, and business intelligence tools. Strong storytelling and influence skills for presenting product results and strategic direction. Nonprofit or mission focused industry experience. Location Requirements Remote - Flexible Location Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Compensation \| Benefits: The estimated hiring compensation range for this role is $120,000-$140,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Leadership- Leading Others The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.