Americas Services Go to Market (GTM) Segment Sales Operations Lead
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Aug 14, 2025 | |
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OverviewThe Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area, and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. As an Americas Services Go to Market (GTM) Segment Sales Operations Lead, you will drive sales and go to market programs and accelerate Microsoft Unified and Consulting growth through a standard rhythm of the business in the Microsoft Federal, Defense Industrial Base, or commercial operating units. This opportunity will allow you to drive sales operational rigor, nurture new Unified base, Enhanced Solutions, and Consulting opportunity while developing impactful relationships and influence across customer account teams. You will be responsible for driving execution of solution plays, key strategic programs to accelerate cloud usage and consumption through Microsoft Unified and Enhanced Solutions and Consulting Services. Through a standard RoB and partnership with our Unified go to market and programs teams, you will build deep relationships with services sellers and account teams to ensure scalable and repeatable sales engagement for revenue growth and value delivery across our One Services Portfolio. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesYou will lead the Rhythm of the Business (RoB) design in partnership with corporate Microsoft teams. Define accountabilities and set infrastructure to document and orchestrate RoB. Integrate Microsoft RoB for Managers and insights into RoB and drive accountability for adoption. Partner with RoB owners to identify key business insights and drive focus to the right business topics. Monitor progress to goals and drive accountability through local action governance and provide recommendations on special rhythms. You will enable on-strategy performance through high-quality planning deliverables that cascade Microsoft strategy, maximize Area opportunity and support execution to meet business targets. Work to land corporate guidance and local activities into a cohesive execution plan and lead Area planning process engaging Microsoft workstreams owners to align, inform and prepare Area leadership for Planning decisions. Manage Area planning timeline, resources, communications to maintain leadership informed, and guarantee timely deliverables on Business & Sales Operations (BSO) owned workstreams of Fiscal Year (FY) planning. You will partner with the global services strategy and offering teams to identify services expansion that scale productivity and enable efficiencies in RoB and Resources management. Drive adoption of standard tools via RoB guidance. Support Tool simplification and drive Data Platform and Reporting consolidation by adopting Microsoft standard Toolset. You will leverage sales pipeline, offering penetration, and services delivery consumption, and product/cloud usage patterns to enable sellers and coach sales leaders to drive One Services Portfolio growth. You will build the skills and capabilities of those you serve and identify areas where additional training, resources, or support are needed and proactively seek opportunities to address these gaps. Stay informed about Microsoft's training and development programs, certifications, and resources. Foster peer-to-peer learning and collaboration, cross-training and knowledge sharing within the team and global community to enhance overall capabilities supporting an environment of continuous improvement. Our Diversity and Inclusion and Compliance priority: At Microsoft, we build on our values of respect, integrity, and accountability every day, to create a culture where everyone can thrive at work and beyond and you will personally commit to generate and protect Microsoft trust by living Microsoft's values, culture, and Trust Code in every decision. Identify risks proactively inherent to the role and escalate concerns in time. | |