New

Business Systems Analyst

Prototek
paid time off, paid holidays, tuition reimbursement, 401(k), remote work
United States, New Hampshire, Contoocook
Aug 13, 2025
The Business Systems Analyst will play an important role in supporting and improving the company's core platforms, including ERP, MES, CRM, and accounting systems. This position will assist in system integration, consolidation efforts, and reporting automation to help streamline business processes and improve financial reporting. The Analyst will work under the direction of the IT Director, collaborating closely with Finance, Operations, and Accounting to understand business needs and recommend improvements. ESSENTIAL FUNCTIONS Assist in ERP migration and business systems consolidation projects. Support system integration between ERP, MES, CRM, and finance tools. Document current workflows and help identify inefficiencies or improvement opportunities. Work with business stakeholders to gather requirements and help shape system solutions. Provide data analysis support and assist in developing improved reporting and automation. Help maintain system documentation, governance, and change control practices. Assist with monitoring system health, data integrity, and user support needs. Collaborate with external vendors, consultants, or implementation partners as needed. Perform other duties as assigned. TECHNICAL COMPETENCIES Familiarity with ERP systems and business platforms (e.g. Mie Trak Pro, QuickBooks, Salesforce). Basic understanding of business process mapping and workflow documentation. Exposure to system integration concepts (APIs, middleware, data connectors) a plus. Data analysis and reporting skills (Excel, Power BI, SQL, or similar tools). Strong attention to detail and problem-solving approach. BEHAVIORAL COMPETENCIES Analytical mindset with ability to break down complex problems. Strong communication skills, able to collaborate with technical and non-technical teams. Proactive and eager to learn, but comfortable working under supervision. Adaptable to changing priorities and business needs. Organized and committed to accuracy in work and documentation. EDUCATION & PROFESSIONAL EXPERIENCE Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience). 2-5 years of experience supporting ERP or business system projects. Experience working with cross-functional teams in operations, finance, or manufacturing environments. Prior exposure to reporting tools or workflow automation is a plus. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT This position operates in a professional office environment and may include periodic remote work Prolonged periods of sitting at a desk and working on a computer WORK HOURS/TRAVEL Standard business hours, with occasional evening or weekend work during major implementations. Travel up to 10%, primarily to company sites or vendor meetings. WHAT PROTOTEK OFFERS: Health, dental, vision, life and short-term disability insurance Company paid life and long-term disability insurance 9 paid Holidays annually Employee Assistance Program (EAP) 401(k) match: 100% of 3% and 50% for 4% and 5% Education reimbursement program Career advancement opportunities Flexible Schedule Competitive pay scale Paid time off (PTO) starting at 80 hours with annual increase for each year of service WORK AUTHORIZATION This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. About Prototek Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States includingfacilities in New Hampshire, Wisconsin, California, Colorado, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered.For more information, visitwww.prototek.com. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class. EEO is The Law - click here for more information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: HR@PROTOTEK.COM. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229