Job Description: ESSENTIAL JOB FUNCTIONS
- Make appointments and/or referrals for PCP or Medical Specialty.
- Maintain the Integrated Care Coordinators' schedule, including appointment reminders, scheduling appointments, and rescheduling following a cancellation or no-show.
- Prepares and mails care contacts to clients determined to be at a risk of suicide as directed by the Integrated Care Coordinator.
- Assists clients in navigating the healthcare environment to ensure appropriate access to care.
- Assists with coordination/access to services that address social determinants of healthcare outcomes:
- Assist with options for transportation to healthcare appointments
- Assist the client in obtaining housing resources
- Assists with access to other community resources, e.g., public assistance and financial benefits
- Develops a knowledge base of other healthcare providers in the service area and collaborates, as needed
- Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. EDUCATION
- High School diploma or GED
- Preferred, but not required training as a Medical Assistant
EXPERIENCE
- One year of experience working in a hospital, physician's office, or a behavioral care clinic
- Experience in a community setting or an integrated care environment.
PHYSICAL DEMANDS
- Position may require lifting of 20 pounds maximum, with lifting or carrying of items weighing up to 10 pounds, or require significant periods of walking or standing
- Normal tasks may involve exposure to blood or bodily fluids
- Reliable transportation for travel between clinic locations if needed.
Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards. Time Type: Full time
We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.
- Health & Wellness
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account
- Health Savings Account
- Short Term Disability
- Long Term Disability - Company Paid
- Financial Wellbeing
- Competitive Compensation Packages
- Life Insurance - Company Paid
- Accidental Death & Dismemberment Insurance - Company Paid
- 403b Retirement Plan with Company Funded Matching
- Retirement and Financial Planning Services
- Career Development and Growth
- Tuition Assistance Plans
- Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
- Student Loan Repayment Assistance
- Clinical Supervision toward licensure and reimbursement for certain license applications
- At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
- Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
- Leadership Academy for our rising stars, supervisors, and leaders
- Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes
- Work Life Balance
- Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
- Flexible Work Schedules to promote a Healthy Work Life Balance
- Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
At Seven Counties Services, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
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