We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Compliance Program Support Specialist

Armstrong Bank
United States, Oklahoma, Norman
Aug 08, 2025
Job Details
Job Location
Norman Corporate - Norman, OK
Position Type
Full Time
Education Level
High School
 
Job Category
Banking
Description
Purpose:

While projecting a professional image; assist with conducting internal reviews while meeting internal and external compliance regulations. Respond to inquiries and resolve issues.


Essential Functions:


  • Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the SMILE program.



  • Conduct reviews of transactions and account holder or loan records.



  • Gather information needed to accurately complete each review.



  • Ensure that appropriate documentation is recorded.



  • Perform monthly reviews.



  • Meet accuracy, correctness, and timeliness of work standards as required.



  • Resolve questions and/or complaints and ensure that the issue is referred to the appropriate individual for resolution.



  • Verify and ensure that appropriate action was taken in resolving customer inquiries.



  • Other duties, as assigned.




Education:


  • High School Diploma (or GED or High School Equivalence Certificate) Some College Courses preferred



  • Possess a minimum of 1-2 years of related work experience and the knowledge, skills and ability to perform the essential functions of the position.



  • Possess and maintain a valid Oklahoma Drivers License.




Physical Requirements:


  • Long periods of standing or sitting, typing and repetitive motion



  • Ability to lift and carry up to 25 lbs on occasion



Applied = 0

(web-8669549459-tdcbb)