Executive Director-Business Services

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Executive Director of Business Services leads the strategic planning and operational management of business services within the organization. This position requires collaboration with various departments to optimize service delivery and enhance the overall financial performance.

Job Duty 1 - Develop a people-first customer service approach that is dedicated to continuous improvement through technology, lean process implementation, data analytics, and other industry best practices.

Job Duty 2 - Contribute personal efforts and inspire others to contribute to achieve campus-wide strategies and initiatives. Create a culture and climate conducive to high-impact teamwork.

Job Duty 3 - Create an inclusive environment that demonstrates this commitment through accountability to inclusive practices throughout the organization. Ensure an atmosphere of continuous improvement and development.

Job Duty 4 - Develop systems for growing and developing managers and individual contributors assigned to the division.

Job Duty 5 - Establish effective relationships with both internal and external constituencies (including faculty, students, staff) and serve as an effective representative of the campus.

Job Duty 6 - Create training program in collaboration with the Workplace Learning & Professional Development (WLPD) team.

Job Duty 7 - Lead through a data informed approach. Consistently seek data to improve the effectiveness of operations and the way they are run.

Job Duty 8 - Develop and analyze metrics for measuring service. Develop accountability standards for adhering to customer service expectations.

Job Duty 9 - Promote and maintain the good name of the Institute while conducting business in an ethical and professional manner to ensure avoidance of all actual and potential conflicts of interest. Work with campus constituents to ensure that material, service, payments, and contractual requirements are met in a timely and compliant manner.

Job Duty 10 - Perform other related duties as assigned.

Educational Requirements
Bachelor's degree in business, finance, or related field from an accredited college or university.

Required Experience
10 years of progressive work experience managing procure to pay functions on behalf of an organization.

Preferred Educational Qualifications
Master's degree.

Preferred Experience
Two or more years at the director-level.

$171,552.00 - $205,000.00

ABILITIES
Ability to work collaboratively with internal and external constituents. Demonstrated ability to analyze information, situations, problems, policies and procedures to formulate logical and objective decisions.

KNOWLEDGE
Proven track record of enabling next generation tools and processes to support the evolving requirements of a large, complex, and growing organization while maintaining compliance with all applicable regulations.
Preferred knowledge of Georgia General Statutes and Federal regulations guiding procurement practices.

SKILLS
Strong supervisory skills. Strong time management and planning skills required to coordinate and prioritize multiple projects simultaneously while adapting to changes in business requirements in a fast-paced environment. Ability to set clear goals and, through effective communication, share those goals with staff. Strong negotiation skills. Superb communication skills.
Preferred skills include: Experience with Workday financials and Jaggaer Procurement software. Demonstrated expertise in independently drafting and analyzing RFPs, RFQs, RFIs, contracts, business documents and/or other agreements while assuring compliance with applicable laws, guidelines and prime contract terms. Customer-focused and dedicated to continuous improvement through technology, lean process implementation, data analytics, and other industry best practices.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is a supervisory position.
This position does have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background position of trust + credit check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening