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Product Development Documentation Specialist

The Jel Sert Company
United States, Illinois, West Chicago
Aug 07, 2025

For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. Jel Sert is proud of being awarded the Great Place to Work certification, along with being recognized as Fortune's Great Place to Work in Chicago and Great Place to Work in Manufacturing and Production. We are currently looking for a passionate and dedicated individual to join our team as a PRODUCT DEVELOPMENT DOCUMENTATION SPECIALIST. If you are looking for a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you



The Product Development Documentation Specialist is responsible for entering formulas into Genesis nutritional software, creating Nutrition Facts Panels, ingredient statements, and transferring information into the artwork documentation system. Maintaining R&D product development documentation files to comply with SQF protocols. Handling all customer complaint inquiries. Reviewing ingredient documentation and updating Genesis database. Knowledgeable of regulatory guidelines and making sure all products are compliant.



This position will require the employee to work overtime as needed. Overtime is scheduled based upon individual job responsibilities and the needs of the department.



ESSENTIAL DUTIES and RESPONSIBILITIES



  • Enter formulas into Genesis.
  • Create NFP's and ingredient statements.
  • Transfer NFP's, ingredient statements, net weights and verified product claims into artwork documentation system and create internal specifications as needed.
  • Update product development documentation dossiers/files as needed.
  • Handle consumer inquiries as they relate to formulas and ingredients.
  • Database Maintenance for, stability studies, ingredients and finished goods specification sheets.
  • Follow GMP guidelines and company policies/procedures.
  • Make suggestions on how to increase efficiency and cost savings within the department and actively participate in implementation of own or other's ideas
  • Provide training to other employees as directed
  • Other duties may be assigned



QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.



EDUCATION and/or EXPERIENCE



  • 1 year in Quality Assurance, Quality Control or Product Development documentation experience required.
  • Experience in documentation environment within Food & Beverage industry or within Pharmaceutical/Dietary Supplement industry required.
  • Knowledge of one or more of the following is desirable: FDA food regulations, GMP's, HACCP, SQF, document control, familiar with sampling techniques, and/or laboratory testing
  • Experience with MS Excel and MS Word required with the ability to quickly learn department specific systems, proficient in QAD, Egnyte and Genesis.
  • Some college preferred, Associates or Bachelors in Food Science, Quality, Communication, or related field is a plus.



KNOWLEDGE, SKILLS, AND ABILITIES



  • Accuracy in daily work and other projects.
  • Very detail oriented with the ability to work with a high volume of documents in a fast paced environment.
  • Highly organized and process-oriented.
  • Exceptional multi-tasking, prioritization and decision making skills.
  • Excellent oral and written communication skills.
  • Excellent listening skills and be able to handle multiple requests while detailing document activity.
  • Proactive behavior: (take initiatives/make suggestions/follow up with limited supervision)
  • Ability to work in a team based environment as well as independently.
  • Desire to learn, take on challenges and responsibilities.
  • Basic math skills: Arithmetic, percentages, ratios, measurements



BENEFITS & SALARY

Jel Sert Company is committed to pay transparency and will provide further compensation information during the interview process. The minimum compensation for the Product Development Documentation Specialist is $20.14 per hour. Actual compensation will be determined upon an offer. Compensation is determined by a candidate's experience, education, skills, training, and internal equity within our organization. In addition to a competitive compensation package, regular full-time corporate employees of Jel Sert are eligible for our extensive benefits programs, which can be reviewed here.



PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to:




  • Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or moving surfaces.
  • Stooping: Bending body downward and forward by bending spine at the waist.
  • Kneeling: Bending legs at knee to come to a rest on knee or knees.
  • Crouching: Bending the body downward and forward by bending leg and spine.
  • Crawling: Moving about on hands and knees or hands and feet.
  • Reaching: Extending hand(s) and arm(s) in any direction.
  • Standing: Remaining upright on the feet, particularly for sustained periods of time.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
  • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position.
  • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
  • Grasping: Applying pressure to an object with the fingers and palm.
  • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
  • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection.



WORK ENVIRONMENT

Office and Manufacturing environment



FOOD SAFETY and QUALITY RESPONSIBILITIES

Follow applicable procedures and work instructions.

Back-up Formulation Scientist



IMPACT ON JEL SERT

The job is essential to ensure all documentation is accurately entered, reviewed and filed in accordance with SQF protocols and company policies and procedures.

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