Front Desk Coordinator

DUTIES AND RESPONSIBILITIES:

* Acts as the initial point of contact

* Connects clients with Social Service staff

* Monitors and assists all front desk services, including:

o Showers

o Laundry

o Client mail distribution

o Food box distribution

o Gas Vouchers

o Set-up and breakdown of the multipurpose room for meals and events

* Directs all incoming and outgoing client phone calls to the appropriate staff person

* Under the supervision of Good Sam leadership, provides information and referrals

* Assists with de-escalating clients and maintaining the peace and safety of the center

* Assists in monitoring the interior and exterior of the facility

* General clean-up of facility and grounds

* Reports all maintenance and equipment issues

* Notify the Director and Corps Officer of all safety issues and emergencies

* Assist with statistical record keeping, including collecting documents and data entry regarding all client services

* Collects client applications/documents and directs to the appropriate Social Service staff, maintaining confidentiality

* Prepares documentation for all donations and distribution of donated items

* Driving duties and warehouse support, as needed

* Assists in holiday projects and programming, as needed

* Performs other duties, as assigned

* Other related duties as required

The Salvation Army Monterey Peninsula Corps

EDUCATION AND EXPERIENCE:

* High school diploma

* CA Driver's License

* Bilingual in Spanish

SKILLS AND ABILITIES:

* Strong written and verbal communication skills

* Good organizational skills

* Able to work with a diverse group of individuals

* Able to multi-task and set priorities

* High level of integrity and confidentiality

* Able to work with MS Office software programs

* Able to work with limited supervision

PHYSICAL REQUIREMENTS:

* Ability to lift up to 25 lbs.

EQUIPMENT USED:

* Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will:

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.