Student Admin/Classroom Support

Key Dates:

• August 27: 4:30-5:30pm: Staff Training
• September 2: 5:00 pm - 10:00 pm: Staff Training/Shadowing
• September 3: 5:00 pm - 10:00 pm - Staff Training/shadowing

Duties/Responsibilities: As a member of the Technological Leadership Institute's (TLI) Student Services Team, this position will primarily support the three Master's programs at TLI, which hold classes Monday through Thursday evenings from 5:00 pm to 10:00 pm, and Fridays and Saturdays from 7:30 am to 5:00 pm. Additional hours may be scheduled for meetings and project work as needed, based on the candidate's availability and department needs.

Classroom Support:

• Serve as the primary point of contact for classroom support, ensuring smooth operation of both in-person and online learning environments.
• Provide hands-on assistance to faculty during class sessions, troubleshooting technology issues, and ensuring all classroom equipment functions properly.
• Oversee Zoom sessions by initiating and monitoring meetings, managing breakout rooms, assisting with screen sharing, and addressing any technical difficulties that arise.
• Set up and test audiovisual equipment, including microphones, cameras, projectors, and display monitors, before class sessions.
  Ensure the classroom remains clean, organized, and stocked with necessary supplies such as whiteboard markers, erasers, and extra cables.
• Proactively identify and report any technical or facility issues to the appropriate TLI staff for resolution.

Project Assistance:

• Assist with special projects related to classroom technology, student services, and administrative operations as assigned by TLI professional staff.
• Support the implementation of new technology initiatives, including software updates, hardware installations, and testing of new tools for classroom use.
• Contribute to the organization and execution of student services initiatives, such as orientation programs, networking events, and academic workshops.
• Assist with compiling and maintaining documentation related to classroom support procedures, troubleshooting guides, and best practices.

Catering Set-Up: Friday & Saturday Shifts Only

• Coordinate the delivery, setup, and cleanup of student meals (breakfast and lunch) during weekend class sessions.
• Ensure meals are set up in a timely and organized manner, following food safety and hygiene standards.
• Assist with maintaining a clean classroom for students and faculty

Required Qualifications:

• Currently enrolled as an undergraduate at the University of Minnesota.
• Availability to work one or more of the following shifts (please indicate in your application your desired shifts):
  • Thursdays 5:00 pm - 10:00 pm
  • Fridays 7:30 am - 5:00 pm (ideally one shift but may be split into two shifts if necessary)
  • Saturdays 7:30 am - 5:00 pm (ideally one shift but may be split into two shifts if necessary)
• Demonstrated customer service and communication skills.
• Demonstrated strong organizational skills and attention to detail.
• Ability to work independently.

Preferred Qualifications:

• Experience with Zoom, Canvas, and classroom technology.
• Ability to troubleshoot classroom technology issues.

The Technological Leadership Institute (TLI) is an interdisciplinary center at the University of Minnesota established in 1987 by an endowment from the Honeywell Foundation. The Institute is part of the College of Science and Engineering, which is ranked among the top engineering and science schools in the country. TLI is committed to lifelong learning, offering graduate degree programs, graduate certificates, undergraduate experiences, and continuing education opportunities that bridge the gap between business and technology.

Pay Range: $16 - $17 per hour; depending on education/qualifications/experience

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Student positions are a form of financial support while pursuing an education at the University of Minnesota.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).