IT Specialist, Mid

The Opportunity:

A well-maintained IT environment is critical to enable the DOD to communicate effectively and achieve their missions, but how can an organization make sure their IT environment will fit their current and evolving needs? Crafting the right network, with the right equipment and software, requires a combination of technical skill and careful planning. That's why we need you, an IT Specialist who knows how to develop and maintain the exact systems the DoD needs.

As an IT Specialist on our team, you will perform Tier one and two network, systems, and phone support, providing administration of network and communications systems including routers, switches, VTCs, phones, laptops and other systems. Solid technical skills are essential to ensure continuous system operation, therefore, and IT Specialists on our team need to have experience in a variety of network protocols, software, and hardware involved in IT operations. As an IT Specialist on our team, you will utilize your strong troubleshooting, analytic and diagnostic skills, along with good communication abilities and providing full lifecycle support of LAN and WAN infrastructures.

Your comprehensive knowledge of Government hardware, software, and network components will be invaluable when you prepare necessary activity and progress reports for the Government regarding IT systems performance initiatives.

Join us. The world can't wait.

You Have:

• Experience providing customer service support as a Tier 1 level IT Helpdesk Specialist
• Experience scheduling and troubleshooting VTC equipment
• Knowledge of Government hardware, software, and network components
• Ability to plan, design, engineer, configure, operate, maintain, defend, troubleshoot, and repair IT infrastructures, including necessary additions and changes to associated routers, switches, and external government and commercial provider circuits and encryption devices
• Ability to work shift work on an as-needed basis
• TS/SCI clearance

• HS diploma or GED and 7+ years of experience in IT, or Bachelor's degree in a Science, Technology, Engineering, or Mathematics (STEM) field and 3+ years of experience in IT

• IAT Level II compliant certification
• CCNA Certification

Nice If You Have:

• CCNP Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.