Senior Director, Business Planning and Analysis, R&D
 Twilio | |
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800-$209;700.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $177,700.00- $222,100.00.
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parental leave, sick time, 401(k)
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 United States | |
 Jul 25, 2025 | |
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Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businessesand empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio's next Senior Director, Business Planning & Analysis, driving strategic initiatives for our R&D organization. About the job Twilio is the world's leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. We are seeking a strategic and analytically driven Sr. Director of Business Planning and Analysis to lead the financial and operational planning efforts across our R&D organization. This role will serve as a trusted advisor to senior leadership, driving pricing strategies, investment decisions, cost modeling, and vendor management. You'll play a critical role in shaping the business case for innovation, ensuring strong financial discipline, and enabling the successful launch and scale of new products and features. The ideal candidate is a seasoned financial and strategic leader with deep expertise in pricing and packaging strategies, cost management, and ROI analysis for product launches. They possess strong cross-functional influence, enabling them to partner effectively with Product, Engineering, Finance, and Procurement teams to drive alignment and informed decision-making. This individual demonstrates a keen understanding of COGS and cloud spend optimization, combined with proven experience managing vendor contracts and negotiations. They are data-driven and skilled at delivering actionable insights and decision support that improve operational efficiency and financial outcomes. Above all, they are a collaborative leader who can navigate complexity, communicate clearly to diverse stakeholders, and lead their team to enable the successful planning, launch, and scaling of innovative products. Key Responsibilities
Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required:
Desired:
Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows:
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 8/15/25 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. | |