Contract Performance & Compliance Consultant

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Contract Performance & Compliance Consultant to join our growing team.

Job Summary:

The purpose of this position is to implement, monitor, and report on activities required for Contract Performance & Compliance projects, including the following:

1. Behavioral Health Provider Data. This includes enhancing mapping, collection, validation, analysis, and presentation of data on individuals served by the state's behavioral health providers in accordance with evolving Substance Abuse and Mental Health Services (SAMHSA) requirements.

2. Aged and Disabled Waiver (ADW) Consumer Assessment of Healthcare Providers and Systems (CAHPS). This includes communicating and conducting telephonic CAHPS surveys with a sample of ADW members, organizing data collection, and working with the Acentra Health team to submit the data to the Centers for Medicare and Medicaid (CMS) CAHPS Database Contractor, Westat.

*This is a remote position based within the State of West Virginia. There may be occasional in-person requirements, including quarterly staff meetings and an initial in-person meeting at the Charleston office on the first day.

Responsibilities:

• Implement and maintain procedures for tracking, executing, and improving Behavioral Health Provider Data and ADW CAHPS projects
• Read contracts, amendments, and RFPs to identify and project deliverables
• Utilize and improve upon current project compliance processes
• Monitor contract compliance and performance of the projects to alert leadership of trends, risks, and opportunities
• Document and maintain process and access requirements for contract compliance tracking
• Work closely with the Acentra Health team on mapping, collection, validation, analysis, and presentation of data on individuals served by the state's behavioral health providers in accordance with evolving Substance Abuse and Mental Health Services (SAMHSA)
• Communicate and conduct telephonic CAHPS surveys with a sample of ADW members, organize data collection, and work with the Acentra Health team to submit the data to the Centers for Medicare and Medicaid (CMS) CAHPS Database Contractor, Westat
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules
• Assist the Acentra Health team with other duties as assigned

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience
• Minimum of two years of experience in a related field (e.g., data collection, analysis, and reporting; conducting consumer surveys or focus groups; contract compliance, including monitoring quality and performance indicators; or experience providing behavioral health or Aged and Disabled Waiver (ADW) services)
• Must reside in West Virginia

Preferred Qualifications

• Proficient in Microsoft Products, specifically Microsoft Word, Excel, Teams, and SharePoint
• Experience in behavioral health, ADW, or state government
• Strong verbal and written communication skills
• Attention to detail skills
• Ability to work both independently and in a team setting

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

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