Marketing Operations Manager

Overview

LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There's nothing ordinary about a typical day here, take a look for yourself: https://share.vidyard.com/watch/VfMVtWsvT1pn4T6nvUZxn1.

We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Strategic Planning & Support- 80%

• Oversee the marketing tech stack, including the selection, implementation, and maintenance of marketing automation, CRM, and other marketing systems.
• Stay informed on marketing technology trends and make recommendations on tools to enhance marketing performance and efficiency. Ensure marketing operations comply with legal and data privacy regulations.
• Define and track key performance metrics to measure marketing effectiveness, ROI, and overall operational efficiency.
• Lead the development and optimization of dashboards and reporting systems to provide actionable insights for marketing and executive leadership.
• Champion a data-driven, continuous improvement mindset across the marketing organization.
• Track and report on the entire marketing funnel.
• Tracks, attributes, and analyzes marketing performance to establish key performance indicators (KPIs), monitor campaign results, and provide insights to help the marketing team make data-driven decisions.
• Ensure efficient lead management processes and automation and continue iteration to reduce time to distribute leads into Salesforce.

Team Management - 20%

• Serve as a subject matter expert and mentor to direct reports, junior associates, and partners
• Conduct one-to-one coaching with direct reports, provides feedback, and ensures performance accountability
• Oversee team output of direct email marketing campaigns, ensuring that campaigns comply with regulations and adhere to LT.com brand guidelines
• Lead team meetings

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned
• Interacts with customers, clients, partners, or providers outside of the company as needed

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Supervises a team of direct reports
• Budgetary responsibility of less than $100,000 or indirect responsibility

QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Requires 5+ years of experience in a related field; Bachelor's degree preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to andexhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Working knowledge of document management systems
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Excellent communication skills - both oral and written
• Ability to buildstrong business relationshipsat all levels
• Strong interpersonal skills
• Strong attention to detail
• Strong organizational and time management skills
• Ability to work independentlyand collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Builds Networks

• Communicates Effectively

• Delegates Effectively

• Develops Self & Others
• Drives Engagement
• Drives Vision and Purpose
• Strategic Mindset
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITIONS, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, and reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization
• Primarily works on-site
• Requires overnight/out-of-hours travel once per year or less

What is in it for you

Company-paid benets (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benet options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid maternity and paternity leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures