Youth Parent Support Program Manager

Who We Are

FamilyWise has been keeping children safe and helping families lead stable, healthy and productive lives since 1976. Our programs help families build resiliency, identify and harness their strengths, and connect to other resources. We promote individual and community-led actions that enhance supports for children, parents, and families across Minnesota.

Why You'll Love Working Here

Our mission is to strengthen families by promoting the safety, stability, and wellbeing of children, and our vision is for a world where every child thrives. As a multi-service, multi-cultural agency, FamilyWise focuses on nurturing children, families, and communities through culturally competent services. Our staff reflect the communities we serve through shared lived experiences and cultural background, and many can provide services in languages other than English. Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma-effective care.

WAGES AND BENEFITS

$61,000 annual salary; Paid vacation time, sick time, plus nine paid holidays and three floating holidays; competitive health, dental, and vision insurance; Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA). There is employer paid basic life insurance with the option for additional coverage paid by the employee. The employer pays for Accidental Death and Dismemberment (AD&D) and short- and long-term disability insurance. FWS sponsors a retirement plan with 3% employer match and immediate vesting.

SCHEDULE

This position may include some evening hours as there are quarterly participant events as well as the need to stay flexible for meeting with families. The role is fully in person with future opportunities to have a more flexible and hybrid schedule.

A Typical Day in the Life...

A typical day as FamilyWise's Youth Parent Support Program Manager provides an opportunity to manage services for families, supervise staff, complete reporting requirements, and to coordinate referrals and staffing in the Bright Beginnings program. Bright Beginnings is FamilyWise's Youth Parenting Program, serving pregnant and/or parenting youth up to the age of 24 that are interested in parent education, mentoring and group parent education classes. Responsibilities will include the following:

• Receiving, verifying, and assigning referrals.
• Communicating with county workers regarding case statuses.
• Planning and evaluating the Bright Beginnings Young Parent Education Program.
• Completing monthly billing and monitoring collections.
• Working with contract managers to resolve billing issues.
• Developing and maintaining partnerships to benefit families.
• Creating and implementing new policies and procedures in consultation with senior leadership.
• Collecting statistical information and program outcomes.
• Monitoring the field for best practices.
• Marketing the program to counties and community organizations.
• Providing a secure and neutral environment for young parents and their children.
• Maintaining and facilitating parent education groups in community settings.
• Conducting parenting observations and providing feedback on interaction skills.
• Preparing timely monthly written reports.
• Attending collateral meetings with referring agencies.
• Developing and implementing individualized service plans with participants.
• Coordinating and communicating with county workers, partners, and stakeholders.

Who You Are

• You hold a Bachelor's degree in Social Work, Psychology, Counseling, or another relevant field, or you demonstrate equivalent knowledge gained through alternative education and life experience. A master's degree is preferred.
• You have a minimum of two years of experience in a management role.
• You possess knowledge of the human services sector and preferably have experience working in a nonprofit setting.
• You preferably have experience supervising employees.
• You demonstrate a willingness to learn a variety of tasks and possess excellent communication skills.
• You demonstrate a desire to work in a team-oriented environment.
• You have the ability to work independently, establish priorities, and meet deadlines.
• You have knowledge and/or experience around working with diverse groups, particularly individuals from lower socioeconomic backgrounds.
• You possess strong conflict management skills.
• You are competent in Microsoft Office, including Word, Access, Publisher, Outlook, Excel, and PowerPoint.
• You are able to travel to client sites within a 15-mile radius of the office

• You must successfully pass all required background screenings.
• You have a valid driver's license, access to reliable transportation, and the ability to meet FamilyWise's driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state).

Diversity and open expression are fundamental to the work of FamilyWise Services. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements. Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, marital status, national origin, sex, gender identity, sexual orientation, familial status, genetic information or a protected veteran's status.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

FamilyWise Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you're authorized to work in the U.S. See E-Verify's official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify's Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.