Banquet Captain

Celebrate Life, the Southworth Way

The Company:Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits: We are proud of our "family company" roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Grow with us!The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Be YOU with us!At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is adriverof our success.

The Opportunity: The Banquet Captain plays a pivotal role in ensuring the seamless execution of all banquet events. This individual is responsible for managing the banquet team, coordinating event logistics, and delivering exceptional service to our members and their guests. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a commitment to providing a memorable dining experience.

Duties and Functions:

• Supervise and coordinate all banquet functions, including weddings, corporate events, and private parties.
• Manage banquet staff, including scheduling, training, and performance evaluations.
• Ensure all events are set up according to club standards and client specifications.
• Oversee the service of food and beverages, ensuring high standards of quality and presentation.
• Communicate effectively with clients to confirm event details and address any last-minute changes or concerns.
• Collaborate with the kitchen team to ensure timely and accurate food service.
• Maintain inventory of banquet supplies and equipment, ordering additional items as needed.
• Ensure compliance with health and safety regulations, including sanitation standards.
• Handle guest complaints and special requests with professionalism and efficiency.
• Conduct pre-event briefings with staff to ensure everyone is informed of their duties and event specifics.
• Assist with the breakdown and clean-up of banquet spaces following events.
• Provide exceptional customer service, fostering a welcoming and elegant atmosphere.

Qualification Standards:

• High school diploma or equivalent; associate or bachelor's degree in hospitality management or related field preferred.
• Minimum of 2-3 years of experience in a supervisory role within the hospitality industry, preferably in banquet or event management.
• Excellent leadership and team management skills.
• Strong organizational and multitasking abilities.
• Exceptional communication and interpersonal skills.
• Detail-oriented with a strong focus on customer satisfaction.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of food and beverage operations, including wine service and menu planning.
• Proficient in Microsoft Office Suite and point-of-sale systems.
• Physical ability to stand for extended periods and lift up to 50 pounds.

If you are a dedicated professional with a passion for creating extraordinary event experiences, we'd like to speak with you. As a Banquet Captain, you will have the opportunity to lead a talented team and contribute to the success of our club's events. Become a part of our dynamic and welcoming community.

Apply today to start your new career, the Southworth Way

Note: This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.