Applications Systems Administrator

Description

Agility, Impact, Methodology. Do you exhibit these values and wish to be around others that do too? Do you thrive in fast-paced environments where agility, adaptability, and high standards go hand in hand? Are you driven to make a meaningful impact, whether through your work, your support of others, or your commitment to your community? Are you motivated by a disciplined, science-based approach that ensures consistent excellence, safety, and integrity in everything you do? If these statements resonate with you, Grand River Aseptic Manufacturing (GRAM) welcomes you to apply to join our community of dedicated individuals improving lives every day!

Overview of this Position:

The Applications Systems Administrator supports applications utilized at Grand River Aseptic Manufacturing, both on-premises and cloud hosted. This is an on-site position with occasional on-call requirements for after hours and weekend support.

Non-Negotiable Requirements:

• Bachelor's degree in any Science related area (IT, Engineering, Biology, etc).
• 2+ years of experience with Application support or specific focus on Document Management, Calibration Management, ERP, industrial automation, or any mission critical software package.
• Ability to apply project management skills to effectively lead departmental projects spanning a number of functional process areas.
• Proficient computer skills in Microsoft Word, Excel, and Outlook.

Preferred Requirements:

• 2+ years in a regulated field dealing with FDA and DEA.
• Knowledge of cGMPs for API facilities, pharmaceutical manufacturing processes, clean rooms, utility systems and packaging operations.

Responsibilities Include (but are not limited to):

• Develop and maintain installation and configuration management procedures.
• Contribute to and maintain system standards as it relates to qualified applications.
• Follow up on support requests proactively to provide timely updates and resolutions to users.
• Work with software vendors to troubleshoot and resolve application issues. Coordinate and communicate with impacted stakeholders as needed.
• Work with Computer Systems Validation personnel to apply application version upgrades in a timely manner and configure/add new services as needed.
• User administration, including creating, changing, and disabling user accounts per approved procedures.
• Work with existing process owners to deploy new modules, providing advanced training to support process owners becoming module power users.
• Work to develop reports, based on needs of end users and management, to enable efficient real time reporting.
• Support multiple applications across multiple departments each with unique requirements.
• Attend Application Specific Project Meetings as needed to ensure proper sourcing, planning, and implementation of new applications.
• Develop and distribute appropriate training materials to end users.
• Participate in an On-Call rotation as needed.

Full job description available during formal interview process.

What Sets GRAM Apart from Other Employers:

MEDICAL BENEFITS starting day 1: Blue Cross Blue Shield medical and dental, vision, life insurance, and disability benefits are available to you and your family on your first day of work, with the company paying for 75% of the cost! Once eligible for the 401(k) program, all your contributions are immediately 100% vested, and you are immediately vested in GRAM contributions as well. We also offer generous off-shift premiums!

Paid VOLUNTEERISM starting day 1: GRAM encourages giving back to our community by offering 16 hours of paid volunteer time per calendar year!

PTO: Full-time employees accrue up to 13 days of time off per calendar year. You choose how to use this time for your vacation, sick, or mental health needs!

WELLNESS TIME OFF: Employees earn 1 hour of time off for every 30 hours worked to use how you choose.

PAID HOLIDAYS: We offer 10 paid holidays per calendar year with immediate eligibility!

PAY: Depends on Experience and is discussed during the interview process.