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Client Onboarding Project Lead

Inter-Con Security Systems, Inc.
$109,000.00 - $110,000.00 / yr
United States, California, Pasadena
210 South De Lacey Avenue (Show on map)
Jul 19, 2025
Job Details
Job Location
Pasadena (19031) - Pasadena, CA
Position Type
Full Time
 
Salary Range
$109000.00 - $110000.00 Salary/year
Job Shift
Day
Job Category
Corporate
Description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con isEverywhereSecurityMatters.


Job Summary:

As aClient Onboarding Project Lead , you will support complex, multi-disciplinary projects by applying your expertise in both project management and data analysis. This role involves gathering and analyzing requirements from internal stakeholders, supporting and maintaining project schedules, identifying and mitigating risks, and ensuring clear and consistent communication across all levels of the organization. The Client Onboarding Project Lead will play a pivotal role in ensuring the successful launch of new clients and will be directly accountable for the successful execution of onboarding projects.

Primary Responsibilities:

Strategic Consulting & Solution Design




  • Partner with business and technical stakeholders to understand challenges and identify opportunities for innovation.



  • Translate business needs into actionable strategies, technical requirements, and solution roadmaps.



  • Design and recommend scalable, data-driven solutions that align with organizational goals.



  • Anticipate risks and dependencies and proactively develop mitigation strategies.




Project & Program Enablement




  • Lead or support the execution of strategic initiatives, ensuring alignment between vision and delivery.



  • Develop and maintain project frameworks, timelines, and communication plans.



  • Facilitate cross-functional collaboration and ensure stakeholder alignment throughout the project lifecycle.



  • Monitor service delivery, gather feedback, and iterate on solutions to drive continuous improvement.




Data Integration & Insights




  • Integrate and analyze data from multiple systems to support decision-making and performance tracking.



  • Design and support client-facing dashboards and reports that provide actionable insights.



  • Monitor data quality, system performance, and ensure data integrity across platforms.



  • Use SQL and data visualization tools (e.g., Power BI, Tableau) to uncover trends and support strategic recommendations.




Process Optimization & Change Enablement




  • Analyze contract and operational requirements to identify inefficiencies and improvement opportunities.



  • Support change management efforts by aligning solutions with user needs and business readiness.



  • Promote a culture of continuous improvement through feedback loops and iterative development.




Qualifications

Skills & Qualifications:




  • Bachelor's degree in Business, Information Systems, or 5+ years experience in consulting, business analysis, or strategic project roles.



  • Strong problem-solving skills with the ability to think creatively.



  • Proficiency in Microsoft tools for project management (e.g., MS Project, Planner, Teams, Excel).



  • Hands-on experience with Salesforce for CRM or project-related workflows.



  • Proficiency in SQL for querying and integrating data from multiple sources.



  • Experience with data visualization tools (e.g., Power BI, Tableau).



  • Excellent communication, facilitation, and stakeholder engagement skills.



  • Ability to work independently and collaboratively in a fast-paced, evolving environment.



  • Capable of achieving objectives and meeting deadlines in dynamic, high-pressure organizations, handle and prioritize simultaneous requests.



  • Comfortable diving into analyses, offering business recommendations, and facilitating organizational agreement..




Preferred Qualifications




  • PMP, CAPM, or other relevant project management certification





Duties, responsibilities and activities may change at any time with or without notice.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to Disabilities/Veterans


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