Application Manager- Data Engineering (Hybrid)

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance is seeking an energetic, visionary and collaborative Application Manager to oversee and advance Data Engineering operations within Information Management. The team this manager oversees is responsible for data and technology support of all Data Engineering, Analytics and Reporting needs for specific business stakeholders in Commercial lines, Personal Lines and E&S operations at Selective. The services they support includes Data Engineering services, Enterprise reporting support and ML Ops Engineering operations for these groups. The candidate must be a seasoned leader who has lead organizations and projects that are complex in nature and/or of higher strategic importance to the organization.

• • Assists the Assistant Vice President of Information Management in the management and direction setting for group including setting priorities, coordinating, and the reporting of group activities. The role is responsible for the daily activities of the members of the team as well.
  • Responsible and accountable for project delivery including status reporting for the ITPMO or EPMO.
  • Performance management and Talent development of the employees on the team and ensuring adequate skill development and backup planning is in place.
  • May participate in the evaluation, acquisition, and implementation of vendor software to support business processes.
  • In conjunction with the Architecture Group 1) establish and enforce standards to which the application developers must adhere, regardless of platform, to provide an enterprise-wide set of standards and development processes, and 2) evaluate and recommend state-of-the-art development tools for use within the applications development environments to achieve the most efficient mix of system design and software development tools to produce maximum cost effective utilization of ITS resources.
  • Responsible and accountable for maintaining system service levels as agreed upon with the customer. Identify potential service level problems before they occur and implement or communicate solutions.
  • Need to demonstrate continuous improvement of efficiencies, increased capabilities, and improved quality of deliverables.
  • May need to assist in the evaluation of distributed software issues, policies and procedures including standardization, purchasing, evaluations, and training. Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed, especially regarding future business expansion and the existing factory floor.
  • Responsible for ensuring appropriate metrics are being monitored and trended, thresholds have been established, alerting solutions deployed and, periodic status reports provided to stakeholders for all critical systems within their specific area of responsibility.
  • Responsible and accountable for the ITS budget for the area, along with the contractual relationships with the service providers that are leveraged.
  • Resolve high-profile escalations and issues, improve the customer experience, and drive initiatives that increase their likelihood of success

• Passion for and knowledge of current industry platforms, techniques, and solution frameworks in Data Engineering and Analytics
• Ability to plan and manage projects (includes, but is not limited to, large, cross-discipline infrastructure and cloud projects.)
• Ability to understand and clearly relate to other members of the organization, technical manuals, software specifications, principles of engineering and operations, and general methods of support methodologies and techniques.
• Strong Client focus and the ability to communicate and collaborate across all levels of the organization
• Ability to communicate effectively in dealing with internal and external customers and suppliers.
• Proven leader who have demonstrated results and thought leadership in furthering organizations they had accountability for
• 2-3 years experience in mentoring and coaching team members
• Bachelor's degree in computer science or related field preferred. Commensurate work and/or military experience will be considered.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.