Talent Solutions Operating Executive

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Business Operations Associate Director - Talent

The Talent Business Operations Associate Director serves as a strategic advisor and trusted "chief of staff" to the Chief People Officer. This role oversees key business operations within the Talent Solutions function-including preparation for TS Town Halls and Talent Council meetings-and leads strategic, cross-functional initiatives in collaboration with enabling functions and TS leadership. Additionally, the Associate Director acts as the primary Talent Solutions liaison for corporate development, provides critical support during periods of unexpected business demand, and brings fresh, innovative thinking to enhance the way Talent Solutions delivers value to the business.

Responsibilities

• Champion a high-performing, collaborative, and inclusive culture across Talent Solutions through tailored BU communications, town halls, and other strategic engagement methods.
• Begin each day with a holistic view of the function, focusing on identifying common needs and uncovering cross-functional opportunities.
• Lead workforce planning and oversee organizational structure changes within Talent Solutions, ensuring alignment between evolving work requirements and job design.
• Serve as a strategic thought partner and advisor to the Chief People Officer, contributing insights that shape Talent's direction and impact.
• Manage and track progress on key projects, ensuring timely and effective delivery of initiatives as assigned.
• Act as the primary Talent liaison for mergers, acquisitions, and divestitures-supporting all phases from due diligence through integration.
• Ensure Talent's compliance with procurement policies and processes, serving as the owner of these protocols.
• Oversee proper usage of iCertis to support contract negotiations and resolve issues, ensuring alignment with compliance standards.
• Drive the development and implementation of tools, processes, infrastructure, initiatives, and metrics that enhance Talent Solutions' operational effectiveness.
• Represent Talent Solutions on cross-functional teams and committees, offering operational and financial expertise to advance firm-wide goals.
• Lead the preparation of Talent Solutions meeting content and contribute to the creation of impactful communications, reports, and presentation materials that leverage data, analytics, and insights.
• Provide change management support to Talent leaders, enabling smooth transitions during periods of evolution and transformation.

Qualifications

• Over 10 years of progressive leadership experience in HR, talent, or operations, including 3-5 years in a Chief of Staff, operations, or transformation-focused role.
• Proven ability to translate strategy into action, with a successful track record of leading cross-functional talent initiatives from concept through execution.
• Comprehensive expertise across the talent lifecycle, including workforce planning, employee experience, and organizational effectiveness.
• Strong operational acumen, with deep experience in planning, financial oversight, and project management.
• Exceptional communication skills and executive presence, with the ability to influence senior leaders and distill complex insights into clear, actionable recommendations.
• Experience working in professional services or matrixed environments, with a solid grasp of client-service culture and dynamics.
• Proficiency in people analytics and HR technologies; experience with Workday strongly preferred.
• High comfort level with AI tools and daily use of technologies like ChatGPT to enhance productivity and innovation.

#TalentSolutions #EnablingFunctions #GoCrowe

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.