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Project Management Director (Non Technical)

Worldpay
parental leave
United States, Ohio, Cincinnati
Jul 18, 2025

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. Are you ready to make your mark? Then you sound like a Worldpayer.

About the Team

Every day, our teams innovate across the world of fintech. We collaborate to work smarter, while making a difference. Oversee day-to-day operations of the Project Management Office (PMO). Plan, coordinate, monitor and implement very complex technical and/or non-technical programs to meet organizational goals.

What you will own

The Director of Project Management will oversee day-to-day operations of the Project Management Office (PMO). Plan, coordinate, monitor and implement very complex technical and/or non-technical programs to meet organizational goals.

  • Builds and provides direction and day-to-day operations to the PMO. Scope may include technical and/or non-technical programs for an Worldpay segment or division.
  • Oversees and provides guidance to the personnel responsible for the organization's portfolio of projects. Defines and develops project / program management best practices, processes and policy to ensure alignment with corporate strategy and goals.
  • Partners with multi-departmental leadership and other stakeholders to locate opportunities and develop and prioritize projects according to relevant measurement criteria.
  • Maintains the efficiency of important aspects of the project management process such as planning, scheduling and budget and risk assessment. Provides executive management with forecasts of available resources and program status.
  • Supervises project and program managers to ensure all projects within the scope of the PMO are delivered within defined scope, quality, time, and cost requirements.
  • Other related duties assigned as needed.

Where you'll own it

While we're a team of Worldpayers based globally, we have collaborative spaces and regular opportunities to celebrate with each other in person. This role will be in a hybrid work environment at our HQ located in Cincinnati, Ohio. **Please note that this is not a role where we provide/transfer sponsorship.**

What you bring?

  • Bachelor's degree in business administration or the equivalent combination of education, training, or work experience. Project Management Professional (PMP) certification or active pursuit of certification preferred
  • Extensive knowledge of project management standards, processes, procedures and guidelines
  • Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
  • Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
  • Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
  • Knowledge of financial services industry
  • Knowledge of Worldpay products and services
  • Advanced skill in use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
  • Demonstrated skill in managing project budgets and timelines
  • Skill in use of negotiation techniques to reach agreement when viewpoints vary
  • Excellent analysis, problem-solving, team, conflict management and time management skills
  • Excellent verbal and written communication skills
  • Ability to interact effectively with executives at both Worldpay and clients
  • Ability to set clear expectations, manage team performance and build high morale among team members
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

  • A competitive salary and benefits.
  • Time to support charities and give back to your community.
  • Parental leave policy.
  • Global recognition platform.
  • Virgin Pulse access.
  • Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

  • Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.
  • Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
  • Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

Director level role. Directs and controls multiple functions, organizations, locations, projects, program managers and/or technical disciplines. Is responsible for the long term strategic planning for their area of responsibility often having P&L responsibility. May manage senior managers, managers, supervisors and professional individual contributors. Directs, implements and coordinates through cross-functional communications. Expert-level depth and/or breadth of skills, experience and proficiency in program and project management. Involved in developing, modifying and executing company policies that affect immediate operations. Works on issues where analysis of situations or data requires an in-depth knowledge of organization objectives, implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results, and establishes and ensures adherence to budgets, schedules, work plans, and performance requirements. Typically ten or more years of experience managing large, high risk, highly complex projects that may have high corporate visibility or be strategic to the corporation and five or more years of management responsibility

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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