New

Bilingual Staffing Coordinator

Vaco
$50,000.00 - $60,000.00 / yr
sick time
United States, New York, Queens
Jul 18, 2025
Client: Facilities Management Company Role: Bilingual Staffing Coordinator Salary Range: $50,000-$60,000 Location: Long Island City, NY Fully Onsite Permanant position MUST BE BILINGUAL -Must have experience with Excel 6am-3pm / 9am-6pm - The schedule is pending confirmation but this person needs to be comfortable commuting to the office to work both schedules as they would serve as coverage for either shift during vacation time. Job Overview: The HR Dispatcher plays a key role in supporting both corporate and field operations by coordinating the assignment of janitorial replacement staff across various sites. This position also handles a variety of administrative responsibilities within the HR and Operations departments to ensure smooth staffing and workforce management. Key Responsibilities: Answer and manage incoming calls on the main operations department line in a professional and courteous manner. Document all full-time employee absences (e.g., sick leave, personal days, and other types of leave) and extra labor requests. Promptly assign temporary replacement staff as needed. Communicate replacement assignments effectively and in a timely manner with field operations and, when necessary, with clients. Coordinate the exit process for terminated employees, including the collection of uniforms, ID cards, and other company property. Monitor and assess temporary staff performance and provide feedback on both positive and negative performance. Escalate labor or client concerns to the HR Supervisor or appropriate HR management when required. Create and maintain temporary contact lists using Microsoft Access. Investigate and resolve timekeeping discrepancies in collaboration with field teams and the payroll department. Track, log, and distribute employee paychecks on a weekly basis. Analyze payroll reports such as labor distribution and "active no hours" reports; conduct audits to ensure staffing accuracy and proper employee classifications. Process stop payment requests as needed. Collaborate with the payroll team to resolve payroll-related issues in accordance with organizational policies and compliance standards. Provide backup support for the operations department reception line as needed. Qualifications and Competencies: High school diploma required; college degree in Human Resources or a related field is strongly preferred. Minimum of 2 years of administrative experience, preferably in HR or staffing. Fluency in Spanish is required. Strong verbal and written communication skills in English. Ability to manage multiple phone lines and perform well in a fast-paced environment. Strong teamwork skills with the ability to work independently. Proficiency in Microsoft Excel and other Microsoft Office Suite applications is required. Exceptional attention to detail and accuracy. Strong interpersonal and leadership skills with the ability to communicate effectively across all levels of the organization. Self-motivated, with a strong sense of urgency and the ability to perform well under pressure. Excellent organizational and time management skills, with the ability to prioritize tasks and escalate concerns appropriately. Previous experience in a unionized environment is a plus. Basic knowledge of HR policies and practices, including organizational development, compensation, benefits, talent acquisition, and operations, is preferred. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.