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Business Support Specialist

Dairy Farmers of America
United States, Massachusetts, Mansfield
20 Cabot Boulevard (Show on map)
Jul 17, 2025

Under general supervision, perform a variety of business support activities for the location being supported, typically of an administrative nature. Duties may include preparing, editing, or distributing correspondence; tracking, filing, collecting, summarizing, or organizing information; performing data entry and processing of information; running or producing reports; assisting with basic accounting or bookkeeping activities, including route settlement; assisting with records retention; and completing special projects. Respond to the needs of internal and/or external customer requests or questions. May provide backup support to other administrative positions.

JOB DUTIES AND RESPONSIBILITIES



  • Assist department and/or office staff, performing any combination of clerical duties including answering phones, filing, sorting, receiving, classifying, reconciling and summarizing documents and information
  • Schedule and organize onsite, off-site, or virtual meetings; prepare materials for meetings
  • Assist or perform basic accounting or bookkeeping activities, including route settlement
  • Track, file, collect, summarize, or organize information
  • Maintain various records, spreadsheets, logs, etc.
  • Use software applications and other standard office equipment for recording, storing, retrieving, and compiling information
  • Compile and generate regular and special reports using established formats and procedures
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required


EDUCATION AND EXPERIENCE



  • High school diploma or equivalent
  • 1 to 3 years' office, administrative, or related experience
  • Certification and/or License - may be required during course of employment


KNOWLEDGE, SKILLS, AND ABILITIES



  • Proficiency and skill with Microsoft Office Suite and company computer systems
  • Able to work with accuracy and attention to detail
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to interact positively and work effectively with others (interpersonal skills)
  • Able to anticipate and recommend needed changes
  • Able to independently gather data, compile information, and prepare reports
  • Able to take initiative in performing job and seek increased responsibilities
  • Able to multi-task and problem solve
  • Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
  • Able to perform tasks and duties without constant supervision
  • Must be able to read, write and speak English


An Equal Opportunity Employer including Disabled/Veterans

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