Vice President - Client Enablement Agent Creator

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Vice President - Client Enablement Agent Creator to join our Treasury Services team. This role is located in Pittsburgh, PA - HYBRID

In this role, you'll make an impact in the following ways:

• Conceive and conceptualize innovative AI agent solutions to support and enhance functions such as Client Enablement, Client Service, and Revenue Management.
• Collaborate closely with stakeholders to identify opportunities for implementing AI agents across diverse areas.

• Develop and manage a comprehensive pipeline of AI agent projects, ensuring prioritization aligns with business goals and strategic objectives.
• Continuously assess and reprioritize based on evolving organizational needs and stakeholder feedback.

• Lead the design, development, and deployment of AI agents, ensuring they deliver high-quality, scalable, and impactful solutions.
• Collaborate with technical teams and stakeholders to ensure seamless integration into existing systems and workflows.

• Define and oversee execution plans for AI projects, ensuring timely delivery and alignment with organizational strategy.
• Track milestones, manage resources, and address any challenges or risks that arise during implementation.

• Act as a key communicator of management's vision for AI solutions across platforms and teams.
• Provide technical expertise and actionable guidance to users, driving adoption and satisfaction with AI solutions.

• Review and lead the implementation and set-up of AI solutions, coordinating efforts across internal and external stakeholders for successful outcomes.
• Conduct regular meetings with idea champions to evaluate satisfaction with AI solutions and identify areas for improvement.
• Maintain consistent and effective communication with internal and external stakeholders, including senior leadership, to convey updates, insights, and strategic alignment.

To be successful in this role, we're seeking the following:

• 5-7 years of relevant experience in AI technology development, deployment, or related fields.
• Proven expertise in managing AI solutions and leading cross-functional teams.
• Strong communication skills with the ability to translate technical concepts into business value for diverse audiences.
• Exceptional organizational and problem-solving skills, with a track record of delivering results in dynamic environments.
• Experience working on AI projects in client-facing roles, including Client Service or Client Enablement.
• Proficiency in project management and resource allocation for AI solution development.
• Ability to foster collaboration across diverse teams and drive consensus on strategic goals.

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.