Parent Advisor- Certified

Nationwide Children's Hospital
United States, Ohio, Columbus
Jul 11, 2025
Overview: This is a part-time PSS position (two days a week, 8-hour shifts). The PSS will be responsible for covering both the 7A Neurobehavioral and the 7B Child inpatient units. The PSS will work on inpatient must be during the weekday, 8:30am to 4:30pm (no weekends). The PSS will also be responsible for covering in the Psychosis clinic one day a week (weekday, 8 hour shift). Job Description Summary: Provides emotional support, education, and resources to caregivers of children experiencing behavioral and mental health crises. Job Description: Essential Functions: Provides emotional support and connection with caregivers through appropriate self-disclosure and guidance. Models positive coping, communication, and advocacy skills to encourage hope and decrease isolation. Supports crisis intervention and de-escalation services for families in acute crisis situations, reducing mental health stigma and encouraging family-centered care. Assists and educates caregivers in navigating the behavioral health system and accessing educational, mental health, developmental disability, and other resources for their child. Identifies needs and goals of caregivers and families and supports positive approaches and methods to address them. Collaborates with multidisciplinary teams and organizations within NCH and the community to support families in building relationships and accessing resources. Maintains accurate documentation and completes necessary administrative tasks outlined by program. Education Requirement: High School Graduate or equivalent, required Licensure Requirement: (not specified) Certifications: Certification as a Family Peer Supporter within 3 months of hire, required. Skills: Knowledge of Family-Centered Care principles and resources, required Demonstrated emotional intelligence and interpersonal skills. Demonstrates effective communication skills to assist caregivers in communicating needs to treatment providers. Experience: Firsthand experience as a parent or guardian caring for a child with a mental health diagnosis and navigating the mental health system, required. Physical Requirements: OCCASIONALLY: Decision Making, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Problem solving FREQUENTLY: Computer skills, Flexing/extending of neck, Hand use: grasping, gripping, turning, Repetitive hand/arm use, Sitting, Standing, Walking CONTINUOUSLY: Audible speech, Hearing acuity, Seeing - Far/near Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"