Hospitality Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Position Summary:

The Hospitality Associate - Hospitality is responsible for supporting daily hospitality operations, including the ordering, stocking, inventory, and presentation of supplies across kitchen, pantry, and conference areas. This highly visible role requires a proactive, service-minded individual with prior hospitality experience and a commitment to maintaining a clean, welcoming, and well-stocked workplace environment.

Key Responsibilities:

Hospitality & Facilities Support:

• Maintain the cleanliness and readiness of conference rooms, kitchens, and pantry areas.
• Prepare and serve coffee; run and empty dishwashers; restock utensils, cups, and dishware.
• Replenish copier supplies and restock common areas as needed.

Supply Management:

• Order and maintain inventory of hospitality supplies and consumables.
• Monitor stock levels and ensure timely restocking to avoid shortages.
• Track usage and maintain accurate inventory records.

Customer Service & Team Support:

• Deliver prompt, courteous service to employees, clients, and guests.
• Work collaboratively with office services and facilities teams to ensure a seamless hospitality experience.
• Respond to service requests and resolve issues quickly and professionally.
• Cross-train and assist in other office service functions as required.

Qualifications:

• High school diploma or equivalent (GED) required.
• 1-3 years of hospitality or office services experience.
• Strong customer service orientation with a positive, "can-do" attitude.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work both independently and as part of a team.
• Comfortable learning new systems and processes quickly.
• Attention to detail and a proactive approach to maintaining shared spaces.

Key Competencies:

• Professional demeanor and strong interpersonal skills.
• Dependability, flexibility, and responsiveness.
• Strong organizational and time management capabilities.
• Commitment to maintaining a clean, welcoming, and well-stocked environment.