Applications Engineer - Automation & Digital Integration

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Massachusetts, Billerica
900 Middlesex Turnpike (Show on map)
Aug 09, 2025
Our Opening and Your Responsibilities We are seeking a detail-oriented Applications Engineer to lead our efforts in automation and digital integration across our process analytics and transmitter portfolios. This role is key to driving the successful adoption of our digital solutions in smart manufacturing environments by supporting integration support systems (e.g., DCA, SCADA, MES), enabling seamless communication via digital protocols (e.g., HART, Ethernet/IP, OPC-UA, Modbus), and championing automation-forward applications in biopharma industrial settings. You will also ensure customer success by addressing technical inquiries, troubleshooting issues, providing application-specific solutions, and delivering engaging trainings and product demonstrations. Essential Duties and Responsibilities: Serving as the subject matter expert on digital communication protocols and automation system integration to support seamless integration of transmitters and sensors into PLC/DCS/MES environments. Developing deep application and product knowledge to recommend optimal configurations and champion use cases like predictive maintenance and automated alerts for scalable, compliant automation. Enabling technical sales by creating compelling content, delivering tailored demos, and acting as a trusted advisor to both internal teams and customer automation stakeholders. Providing field support and troubleshooting for remote and onsite system configurations, addressing integration or firmware challenges and collaborating with Quality and R&D for escalations. Leading customer and internal trainings, develop reusable training assets, and host technical webinars to enhance knowledge on digital setup, commissioning, and automation workflows. Collaborating cross-functionally with R&D and product management to influence product roadmaps, share field insights on digital adoption trends, and help shape automation narratives for marketing and product launches. What You Need to Succeed Degree in Electrical Engineering, automation engineering, computer science, chemical engineering, or related field is strongly preferred. 3-7 years in a customer-facing automation, applications, or product support role with a strong automation focus. Experience designing or implementing system level integrations. Experience working in a regulated manufacturing environment, such as biotech, pharma, or chemical. Hand-on experience with control systems. Familiarity with key automation protocols, such as HART, Modbus, Ethernet/IP, OPC-US, and SCADA/DCA. Knowledge of industrial platforms and tools, such as Rockwell FactoryTalk, Siemens TIA Portal, DeltaV, or Honeywell Experion. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, educational matching gift program, perks and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in precision instrumentation A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards across the Mettler Toledo Global recognition for the quality of our products and services About Mettler Toledo The Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics. Product applications include: Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes. Measurement of conductivity and pH in a range of chemical applications. Measurement of turbidity, CO2 and O2 in beer production. Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com