Psychiatry Medical Director of Virtual ExpressCare

Physician Affiliate Group of New York, P.C., (PAGNY) is seeking a PsychiatryMedical Director to join the team at NYC Health + Hospitals.Virtual ExpressCare (vEC) is a 24/7 telehealth service that offers a simple and easy way for our patients to access high-quality and affordable virtual urgent care services. The ability to meet patients where they are, will allow NYC Health + Hospitals to deliver safe, competent care outside of the four walls of hospitals and health centers. Available through the website (ExpressCare.nyc) or through phone, vEC fills in a critical patient care need.

The Mission ofNYC Health + Hospitalsis to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitalsis the nation's largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

Opportunity Details:

We're looking for a dynamic clinical leader to join our team and help shape the future of virtual care at NYC Health + Hospitals.

In this role, you'll report directly to the vEC Executive Director with professional reporting to Chief of Behavioral Health Services to support our mission of delivering high-quality, patient-centered virtual care. You'll have the chance to provide direct care, mentor staff, and guide clinical quality and innovation across the service.

What You'll Do:

• Provide patient care during at least 2 clinical sessions per week.
• Help set and maintain high clinical standards, including integrating best practices into how we care for patients.
• Collaborate with leadership on key strategies to improve care quality and team performance.
• Guide and support clinical staff, including advanced practice providers (APPs), and assist with complex cases.
• Support staff readiness for regulatory surveys and ensure continuous quality improvement.
• Evaluate and coach clinical providers, and help build systems for feedback, growth, and teamwork.
• Contribute to a strong team culture by building trust and communication between providers and leadership.
• Manage the monthly clinical schedule with administrative support.
• Join weekly leadership meetings to help steer service growth and quality.
• Help resolve patient and provider concerns as they arise.

You'll Also Help With:

• Quality and population health analytics to support risk-based and value-based care models.
• Tracking clinical outcomes and identifying areas for improvement.
• Designing strategies to attract, retain, and grow our clinical team.
• Supporting the development of career pathways for clinician leaders.
• Collaborating with system-wide leadership and community partners to strengthen our impact.

• Medical Doctorate (MD or DO) with Board Certification in Psychiatry.
• Possess a New York State License to practice medicine in the State of New York, as well as current DEA, BCLS and ACLS certification and Infection Control Certification.
• Familiarity with pediatric and adolescent psychiatry preferred.
• Experience providing urgent or crisis behavioral health care, including through telepsychiatry platforms preferred.
• Demonstrated leadership experience in clinical or administrative roles, preferably in fast-paced or urgent care behavioral health settings.
• Strong working knowledge of healthcare operations, including regulatory standards, quality assurance, performance improvement, and behavioral health integration within medical settings.
• Leadership experience is preferred.

Wages and Benefits include:

Annual Base Salary: $291,000* (board certified) based on 40-hour work week.

The annual total value of the compensation package is estimated at $320,100** (board certified), which includes the baseline salary, 401(k) contribution.

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
  • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Annual Continuing Medical Education (CME) Reimbursement.
• Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you.
  • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs.
• Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York Community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity, inclusion, and equitable hiring practices. We are dedicated to fostering a respectful and supportive workplace where everyone is valued. All candidates are considered based on their individual qualifications, potential, and experience.

To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

*Salary Disclosure Information: The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.

**The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.