Success Coaching Coordinator

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, Abington
Jun 28, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS Penn State Abington seeks engaging and dynamic candidate to fill the newly created position of Success Coaching Coordinator. This position will work in the Chaiken Center for Student Success to supervise a team of peer success coaches and to deliver holistic services that facilitate student success in and out of the classroom. The Coordinator will work with students individually to develop personalized success plans for academic and general life skills. The Coordinator will also develop workshops, structured academic initiatives, as well as other collaborative opportunities that engage faculty, student organizations, and other members of the campus community. Job Responsibilities: Supervise a team of peer success coaches including training, monitoring, documenting, and assessing performance and program impact. Maintain Canvas course shells: Peer Success Coaching, Peer Succes Coach Training, & the Chaiken Center Community Hub Monitor success coaching scheduling & documentation through Starfish Oversee the administration of LASSI pre and post tests Maintain detailed records of students' LASSI pre- and post-test results and progress in completing the Peer Success Coaching Program Create success skills instructional and marketing materials Provide individual coaching for students on topics of time management, study skills, organizational skills, major and career exploration, internship and job search, professional development, graduate school planning, employer and alumni engagement Develop and deliver workshops, presentations, and online resources for students on a range of academic and success skills topics Provide administrative support for the Chaiken Center for Student Success Serve as a liaison to academic departments and related services Perform intentional outreach and interact directly with under-served and under-resourced students, connecting them with resources to navigate barriers to completion & graduation Maintain notes that track student progress, assessment results, and coaching goals through Client Report Forms and Starfish Outcome Notes. Lead/coordinate special projects or initiatives as assigned Successful candidates will possess: Understanding of and familiarity with effective assessment practices focusing on academic support services Excellent written, verbal communication, and presentation skills Innovation and creativity in program development Proven presentation, group facilitation, and teaching skills Extensive ability to collaborate and develop relationships with a wide range of constituents Ability to work with a diverse student population Outstanding teamwork abilities Ability to work late afternoon/early evening and, on occasion, weekend hours For full consideration, applicants should submit a resume, cover letter, and contact information for three (3) professional references with their completed application. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Student Success Specialist - Advanced Professional, this position requires: Master's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Student Success Specialist - Intermediate Professional, this position requires: Bachelor's Degree 1+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None Abington, PA is a northern suburb of Philadelphia known for its diversity and accessibility. Located just 45 minutes outside of center city, residents can easily travel to and from Philadelphia and Abington's surrounding communities such as Willow Grove, Glenside, Roslyn, and Jenkintown by SEPTA trains, regional rails, and buses, making it an ideal place to live and work. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $42,100.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines