New

Salesforce BA/ Admin

Spectraforce Technologies
United States, Virginia, Arlington
Jun 24, 2025
Job Title: Salesforce BA/ Admin Location: Rosslyn, VA 22202 Duration: 6+ Months (With possible extension) Overview This hybrid role acts as a triage responder, configurator, and support liaison in a Salesforce Government Cloud environment. It is ideal for someone with strong admin skills, light business analysis experience, and the ability to communicate clearly across teams. Responsibilities Triage incoming issues and prioritize Jira tickets for development Escalate unresolved issues to team leads. Configure flows, page layouts, dashboards, and reports Support user training and documentation Assist with creating, refining, and organizing Jira stories Act as the first line of investigation during UAT or production support cycles Required Skills 3+ years of Salesforce configuration/admin experience Strong hands-on experience with Flow Builder, Lightning App Builder, Reports & Dashboards Proficient in Jira and Microsoft Teams Certifications Salesforce Administrator (required) Either Advanced Admin or Platform App Builder (required) Work Environment Onsite 5 days a week, 9:00 AM-5:00 PM EST All work documented in Jira Communication via Microsoft Teams (video optional but may be required)