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Quality Director

Webcor Builders
United States, California, Los Angeles
Jun 24, 2025
The Director of Quality is responsible for overseeing and managing the company's quality program to maintain high standards across all projects. Key duties include conducting audits, maintaining quality documentation, and reporting findings to senior management and stakeholders. The role involves developing training programs, evaluating supplier and subcontractor performance, addressing quality issues, and ensuring compliance with building codes and regulations. As a Subject Matter Expert (SME), the director provides guidance on best practices and leads a team of quality professionals, fostering collaboration, accountability, and continuous improvement throughout the organization.

Position requires travel to projects around the Los Angeles area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Quality Leadership: Develops, implements and manages the company's overall Quality program to ensure high standards are maintained across all projects.

* Quality Audits: Conducts regular QC audits of project job sites, and issues formal QC Audit results/actions.

* Documentation and Reporting: Ensures that the quality team's Quality documentation is maintained and up to date, including inspection reports, non-conformance reports, corrective action plans, and project quality plans. Provides regular reports to senior management on the status of Quality initiatives, non-compliance issues, and corrective actions. Presents findings to Owner's Representative as needed.

* Training and Development: Leads the development and delivery of training programs for field and office teams to improve quality practices and awareness. Promotes a culture of continuous improvement.

* Supplier and Subcontractor Management: Evaluates the quality performance of suppliers and subcontractors, ensuring compliance with contractual agreements and industry standards.

* Problem Resolution: Identifies and addresses quality issues in a timely manner, working collaboratively with project teams to implement corrective actions and prevent recurrence.

* Compliance: Stays up to date with construction regulations, standards, and best practices, ensuring the company complies with local, state, and federal building codes and safety regulations. Serves as the Subject Matter Expert (SME) on industry-leading quality practices, providing guidance and expertise to uphold and enhance standards.

* Team Leadership: Leads, mentors, and motivates a diverse team of Quality professionals, fostering a collaborative work environment, ensuring effective communication, and promoting a culture of accountability and continuous improvement across all levels of the organization.

TECHNICAL SKILLS AND KNOWLEDGE REQUIRED
* Expert understanding of three phase QC.
* Strategic knowledge of quality assurance methodologies, tools, and standards (e.g., ISO, HCAI, DSA, NAVFAC/USACE QCM,).

* Proficiency in quality management software and tools.
* Strategic understanding of Jurisdictional process and compliance.
* Proven ability to manage, collaborate and partner with SI's (Special Inspectors)
* Advanced understanding of applicable codes, standards, and compliance requirements.
* Proven ability to close out and commissioning of projects.
* Capable of analyzing data, identifying trends, and offering insights into Quality improvements..

REQUIRED EDUCATION AND WORK EXPERIENCE
* Bachelor's degree in quality management, engineering, or a related field or equivalent preferred, or equivalent experience.
* Typically, a minimum of fifteen years' experience in quality management, quality assurance as a Building Inspector, Inspector of Record (IOR) or special inspector with a minimum ICC master special Inspector certification with experience in both public and private sector projects.
* Certification such as Certified Quality Engineer (CQE), International Code Council (ICC) or NAVFAC QCM or ICC Combination Inspector, HCAI Class A IOR, DSA Class 1 or 2 IOR Certification is required.

* Experience working on OSHPD projects preferred.

BEHAVIORAL COMPETENCIES REQUIRED
* Demonstrated ability to promote Webcor's core values internally and externally and exemplifies Webcor's commitment to diversity and inclusion in everything they do.
* Proven ability to identify, manage, develop, and mentor staff and teams and make difficult team decisions.
* Ability to engage in difficult internal facing conversations with empathy. Holds others and themselves accountable.
* Ensures psychological safety for everyone at project level/department.
* Possesses a strong self-awareness, empowering them to make changes and to build on their areas of strength as well as identify areas where they would like to make improvements.
* Able to ensure project goals and expectations are realistic, achievable, and revisited/revised at appropriate times during the life of the project. Relentless for success.

PHYSICAL REQUIREMENTS

Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus Performing this job requires use of hands to finger, handle, or feel objects, tools or controls, sit, talk, hear, stand, climb, balance, stoop, kneel, crouch, or crawl While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock The noise in these work environments is usually moderate to very loud.

The range of base pay is $195,000 - $245,000. Actual pay is based on individual skill level and experience.

Webcor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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