Market Operations Leader

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us.

Position Summary

Ensure operational and financial integrity for a single district by implementing and maintaining established Ethan Allen policies and procedures. Protect the assets of the company and the integrity of our inventory while supporting the efforts of others to maintain a high level of customer service.

As a Market Operations Leader, you:

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  Follow Ethan Allen's Leadership Principles and all key initiatives including but not limited to: Talent, Marketing, Service, Technology and Social Responsibility/Safety.

  
  
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  Provide Ethan Allen's clients with style, quality, value, service, and solutions as outlined in the Ethan Allen Standards of Excellence, as amended.

  
  
• Have a proven track record of leading a successful sales team.
• Own and direct design center day to day operations and team performance.
• Accept full responsibility for developing self and team while holding team members accountable.
• Think strategically with the ability to prioritize while keeping the big picture and goals in mind.
• Ability to grow and develop business through social media and grass roots marketing efforts Effectively manage team to build new client contacts and maintain existing relationships to build sales volume and increase overall customer satisfaction.

Our Market Operations Leader's strengths include:

• Proven leadership in running a retail sales business in a fast-paced customer focused environment.
• Drive new business and increasing sales while maintaining repeat client relationships.
• Passionate about inspiring and motivating creative people, in a commission-based retail environment.
• Demonstrated use of technology and social media to drive business.

As a Market Operations Leader, you:

• Maintain accuracy of inventory, accounts payable/receivable, and customer deposits.
• Maintain financial records in accordance with generally accepted accounting principles.
• Ensure implementation of and compliance with Retail Division inventory and accounting procedures necessary to protect company assets.
• Develop and recommend field accounting procedural changes, program changes and enhancements necessary to run efficient and effective systems as required.
• Review all relevant reports in an appropriate and timely manner to ensure a solid operational structure in each district (i.e. inventory valuation reports, invoice matching, etc.)
• Provide training on POS systems and ensure full utilization of the system functionality. Oversee maintenance of district computers and software programs.
• Assure timely reporting from design centers to corporate retail accounting department.
• Assist in month-end closing of business.
• Implement and monitor physical and cycle inventories throughout the district.
• Assist in developing budgets and updating general ledger.
• Assist in hiring, training and evaluating performance of personnel. Maintain employee files for district.

Knowledge, skills, and abilities

• Bachelor Degree in Business Administration, Accounting or Finance or equivalency with a minimum of three Years experience in operations, administration, finance and management in computerized retail environment.
• Strong communication and organizational skills, ability to train and recognize deficiencies in systems and procedures necessary.
• Retail background with strong emphasis in distribution and warehouse management.

Compensation

The salary for this position ranges from $60,000 to $75,000, depending on experience. In addition to the base salary, MOLs are eligible to earn quarterly incentive compensation.

Benefits

Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts - Health Care & Dependent Care, Commuter Saving Plans - Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.

• Pittsburgh, PA - 473, 1680 Washington Rd Suite E, Pittsburgh, Pennsylvania, United States of America