Solutions Consultant

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Firefly Solution Consultant Specialist

The Firefly Enterprise Solutions team is seeking a visionary Firefly (FF) Solution Consultant (FF SC) to solve critical client problems using Adobe's innovative creative GenAI solutions. Collaborating with fellow Adobe creative and marketing visionaries you will develop innovative solutions for to our customers' most complex problems. This role involves working across various groups, such as Product Marketing, Product Management, Engineering, and Professional Services as the voice of the field and helping drive innovation for Adobe. You will also customize sales plays, use-cases, and design technical approaches to showcase the value of Adobe Creative API based GenAI technologies in customers' workstreams. Strong knowledge of Adobe enterprise solutions, both Creative and Digital Experience, is critical.

Job Responsibilities

• Use in-depth product knowledge to provide technical expertise to sales staff and customers through Discovery, Presentations, and Solution Demonstrations.
• Assist the sales staff in assessing potential application of Adobe solutions to meet customer needs and coordinate preparation of detailed product specifications for solution development and implementation.
• Partner with Adobe Account teams as overlays, aligning directly with Product Specialists to set strategy, vision, and technical solutions for GenAI opportunities.
• Drive the technical ecosystem to understand customer needs, match them to Adobe technology, and communicate the value this solution will deliver to the customer.

Skills Needed

• Strong executive presence, interpersonal and presentation skills.
• Outstanding discovery skills and ability to lead whiteboarding sessions.
• Consistent track record in ideation and innovation.
• Proven experience selling complex software solutions.

Domain Knowledge

• Knowledge of marketing systems and their applications in business.
• Familiarity with key industries (e.g., Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) and key industry trends is a plus.
• Familiarity with the creative industry and standard methodologies is a bonus.

Technical Skills

• Understanding of Adobe's Digital Experience solutions such as AEM and Workfront.
• Strong knowledge of Creative Cloud Tools (e.g., Photoshop, Illustrator, InDesign, Video, 3D).
• Understanding of API integrations is critical.
• In-depth experience with low-code development platforms (e.g., Microsoft Power Apps/Automate, Workfront Fusion, Mendix, Zoho Creator).
• Experience with JavaScript/REST/Java or PHP/API level integrations.

Anticipated Activities

• Participate in architecture design discussions.
• Collaborate with an extended team of business, technical, and process experts.
• Build and deliver presentations, demonstrations, and other documentation at the "C" level.
• Project confidence and competence in all customer interactions.
• Apply problem resolution and critical thinking skills to address customer needs.
• Handle your own schedule and be responsive and dedicated to customer success.
• Up to 40% travel
• Bachelor's degree or equivalent experience (creative/technical fields preferable)

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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