Health Unit Assistant - Emergency Dept - Full Time - Nights

GENERAL SUMMARY

Health Unit Assistant - Emergency Dept - Southfield Providence Hospital

7pm-730a

Performs administrative and clerical duties in support of an assigned clinical area.

Responsibilities

• Greets patients, visitors, and new admissions.
• Answers general inquiries and schedules patients for appointments.
• Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution.
• Creates various reports and documents as assigned.
• Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks.
• Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.