New

Call Center Customer Service Rep

TEKsystems
$22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Maitland
Jun 17, 2025
TEKsystems is looking to hire several Hybrid Client Support Representatives for a large company out of Maitland, FL! *If you have stayed at a job longer than 3+ years in the last 5 years (must be in call center customer service), and have reliable transportation, please send your most updated resume to rsison @ teksystems.com - interviews are first come, first serve.* Description -Provide expert support and respond to inquiries regarding company products via phone and email -Use your strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of company products and systems -Follow up and follow through throughout new projects, requests, and cases -Ask relevant questions to define the root cause of a problem, generate solutions, decide on a course of action, and be accountable for actions and decisions -This role is looked as true account on communication with Delivery service providers. (DSP) -The customers are independent business owners and entrepreneurs. -They will be on the phone all day 80%. Break out to team meeting. -There are 3 levels that they can grow in. Understands tied to a desk. -Act as a subject matter expert for clients and new associates by providing technical expertise, guidance and training as needed. -Meet department standards and metrics Additional Skills & Qualifications 2+ years of Customer Service Best vs Average -Multi task, customer Service Waiting Table, Enterprise. Understand benefit enrollment process. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Maitland,FL. Application Deadline This position is anticipated to close on Jun 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.