Maintenance Operations Program Manager
Gorman & Company is seeking a highly organized and driven
Maintenance Operations Program Manager to lead inspection readiness, maintenance process documentation, system implementation, and operational efficiency initiatives across our nationwide multifamily housing portfolio. This role is instrumental in ensuring regulatory compliance, optimizing maintenance procedures, and supporting field teams through data analysis, cross-functional coordination, and training.
Key Responsibilities
- Manage scheduling and documentation for HUD INSPIRE, insurance, and partner inspections.
- Coordinate inspection outcomes and follow-ups with internal/external teams.
- Support implementation and maintenance of CMMS/RealPage systems.
- Analyze maintenance data to improve processes and ensure compliance.
- Maintain SOPs, certifications, training programs, and vendor databases.
- Oversee maintenance readiness at new properties and ensure proper handoffs.
- Plan and coordinate nationwide maintenance and safety training.
- Support emergency response protocols and after-hours procedures.
Qualifications
- Bachelor's degree in Facilities Management, Business, Construction Management, or a related field preferred.
- 5-7 years of experience in multifamily maintenance operations, compliance, or program management.
- Familiarity with HUD INSPIRE standards, capital planning, and risk management in multifamily housing is preferred.
- Strong skills in project management, data analysis, and organizational systems.
- Experience with RealPage or similar property management technology platforms.
- Ability to lead cross-functional projects independently with minimal oversight.
- Excellent communication and interpersonal abilities.
- Valid driver's license and insurable driving record.
- Ability to travel as required, including overnight stays.
Why work with us at Gorman?
- Financial Security: Competitive Salary $94,000 to $142,000, eligibility for the Property Bonus Program, 401K with up to a 6% match.
- Health & Wellness: Medical, dental, vision, and disability coverage.
- Time to Recharge: 18 days of PTO, 11 Paid Holidays, and paid parental leave
- Other Perks: Pet Insurance - Your furry friends matter too! And Monthly Gym Reimbursement.
- Support for Growth -Education Reimbursement towards position-related coursework and team member development & training.
Gorman & Company is a recognized leader in downtown revitalization, affordable housing preservation, workforce housing development, and the adaptive reuse of historic buildings. We're more than a real estate company - we're a
mission-driven organization dedicated to building stronger communities.
Equal Opportunity Affirmative Action Employer.
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Gorman & Company
parental leave, paid holidays, tuition reimbursement, 401(k)
Jun 10, 2025