Relationship Manager I Startup Banking

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston office.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets. Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of many of the world's most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital, and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights, and connections.

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston office.

SVB's Startup Banking team is focused on engaging and building deep and authentic client relationships with early-stage founders, clients, prospects and partners. Early-stage constituencies include accelerators/incubators, law firms, universities, industry groups and pre-Series A stage VC investors. The role is responsible for financial performance and risk management of the client portfolio. The role is also responsible for leading engagement with high potential prospects, clients, and ecosystem channel partners.

Specifically, the Relationship Manager 1 will:

• Apply knowledge of VC industry and innovative business models to drive quality early-stage client origination .
• Manage a portfolio of clients, including owning the client experience and achieving portfolio KPIs.
• Mentor and train Associates and Relationship Advisors on sales and relationship management skills, exercises good judgement on portfolio and employee matters .
• Collaborate with internal partners across our Business Development, Accelerator/Growth, Marketing, Risk, and Operations teams, to deliver a cohesive go-to-market approach.
• Organize meaningful industry events independently, and in collaboration with internal partners.
• Think like an owner; manage P&L for your portfolio; achieve GP targets and manage the expense budget.
• Act as an ecosystem connector, driving positive impact for our clients and partners.

High school or GED plus 6 years of Relationship Management experience in the Start Up Ecosysem OR Bachelor's degree plus 2 years of experience.

Preferred Qualifications

• Highly skilled relationship builder with a passion for creating a strongclient experience.
• Strong communication, negotiation, marketing,and closingskills.
• Collaborative team player, with a desire to build internal relationships and partnerships.
• Strong ability to manage time, priorities, and work independently.
• Desire and ability to coach and mentor team members.
• Banking experience working with high growth, VC backed companies.
• Prior experience as a startup founder, operator, investor, or ecosystem builder.
• Domain expertise in technology and the innovation economy.
• Possess a strong network in the tech startup ecosystem.
• Strong understanding of the trends impacting the startup ecosystem and venture capital.
• Strategic thinker with an ability to develop a go-to-market and portfolio management plan.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.