Procurement Operations Specialist
 Milestone Technologies | |
 United States, Arizona, Phoenix | |
 Jun 07, 2025 | |
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Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Job Overview The Procurement Operations Specialist plays a critical role in ensuring that our purchasing processes run smoothly, costeffectively, and in full compliance with company policies. This position is responsible for managing the endtoend procuretopay cycle-handling supplier quotes, requisitions, purchase orders, and invoice validations-while maintaining accurate inventory records and coordinating timely deliveries. You will serve as a key liaison between internal stakeholders, finance and accounting teams, and external suppliers, resolving procurementrelated inquiries and escalating potential issues before they impact operations. In addition, you'll generate and analyze reports on order status, ontime payment rates, and spend variances, and help automate dashboards to track SLA and KPI performance. Ideal candidates bring at least two years of experience in supply chain or procurement operations, a strong operational mindset, familiarity with tools like Coupa and advanced spreadsheet functions, and a commitment to upholding both process excellence and our company's cultural and customerservice standards. Support Activities * Fulfill procurement requests and provide related support to teams and ticket requesters
* Request supplier quotes and place requisitions in Coupa; follow up to ensure timely, accurate deliveries
* Onboard new suppliers and manage goods receipt (including Advanced Shipment Notifications and Lease Exhibits)
* Use inventory systems to create, assign, store, move, and forecast equipment needs based on consumption and ticket data
* Submit shipping requests and coordinate with logistics; update the IT asset management (ITAM) system when deploying, replacing, or recovering devices
* Troubleshoot hardware and provisioning issues; engage other IT teams or suppliers as needed
* Lock, replace, and document lost or stolen devices in ITAM PR/PO Management & Compliance * Review and create Purchase Requests (PRs) and Orders (POs) for policy, coding, and budget compliance
* Ensure timely approvals, PO issuance, and sufficient funds for invoicing; escalate funding issues as needed
* Validate invoices against contractual and PO amounts Procurement Helpdesk * Resolve inquiries on purchases, supplier onboarding, invoicing, and payment escalations
* Proactively review invoices for accuracy against POs and contracts to maintain 95% ontime payment rate
* Triage and resolve invoice holds, collaborating with Uber stakeholders, finance, accounting, and suppliers Reporting & Data Integrity * Produce ad hoc and recurring reports (e.g., ontime payment rates, PO vs. invoiced amounts, AftertheFact POs)
* Validate data consistency across systems (Coupa, Oracle, ServiceNow) and automate dashboards tracking SLA/KPIs Task Management & Service Supervision * Maintain backlog and ensure correct inventory movements and system updates
* Audit task data for quality and timeliness; track service trends and project progress
* Present metrics, performance insights, and improvement recommendations to stakeholders Preferred Qualifications * 2+ years in supply chain, procurement, operations, logistics, or inventory management
* Strong ProcuretoPay expertise and operational mindset
* Proven ability to prioritize in a fastpaced, deadlinedriven environment with SOX compliance
* Excellent problemsolving, verbal, and written communication skills in Business English
* Proficiency with Coupa (or similar), Google Sheets/Excel (advanced formulas, PivotTables), Google Docs, and Slides/PowerPoint
* Familiarity with OSHA compliance and customerservice environments ranging from interns to senior executives
* Selfmotivated, able to work independently or as part of a team
* Availability for a 9am-5pm PST shift
Compensation Estimated Pay Range: 32.50/hr Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success. | |