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Sr. Software Developer, System Software

Synergy
vision insurance, sick time, tuition reimbursement, 401(k)
United States, North Carolina, Elizabeth City
Jun 06, 2025
Description

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded.
Position Summary:
Synergy is seeking aSr. Software Developer, System Softwareto support the United States Coast Guard (USCG) at the Aviation Logistics Center (ALC)-Information Systems Division (ISD). The Sr. Software Developer, System Software will provide advanced support for the operation, sustainment, performance, and security of system software across USCG's aviation logistics enterprise.
This senior-level role focuses on the stability, integrity, and performance of software that underpins logistics, maintenance, and supply chain systems. The developer will serve as a technical lead for ongoing remediation, modernization of legacy systems, and rapid issue resolution in a 24x7 operational environment. Emphasis is placed on supporting mission continuity, managing real-time system performance, and ensuring compliance with evolving cybersecurity standards.
Primary Responsibilities:
  • Lead support and sustainment activities for system-level software across Windows, Red Hat Enterprise Linux (RHEL), VMware, and Kubernetes environments.
  • Monitor application and infrastructure performance, identify degradation trends, and proactively develop mitigation strategies.
  • Resolve production software defects, perform root cause analysis, and implement fixes within agreed service levels.
  • Perform remediation of security vulnerabilities in response to Tenable or equivalent scan reports, ensuring compliance with STIG, DHS 4300A, and NIST 800-53 frameworks.
  • Support the continuous operation and resilience of legacy and hybrid systems, including SAS, OpenROAD, and SQL/PLSQL environments.
  • Develop and maintain scripts, automation routines, and tools to improve monitoring, alerting, and deployment efficiency.
  • Participate in change control, configuration management, and patching of system-level software and services.
  • Document technical resolutions, software configurations, deployment procedures, and version updates to support audit readiness and knowledge transfer.
  • Work collaboratively with developers, help desk, network engineers, and cybersecurity personnel to maintain service availability and compliance.
  • Support test, staging, and production environments across virtualized platforms using VMware, Hyper-V, and containerized orchestration via Kubernetes.
  • Participate in Agile/DevSecOps operations, using tools such as Jira, Confluence, and Bitbucket for tracking, knowledge sharing, and issue management.
  • All other duties as assigned by management.
Skills/Qualifications:
  • Advanced expertise in system-level software development and support for RHEL, Windows, VMware, and virtualized infrastructures.
  • Strong troubleshooting experience in production environments with a focus on availability, security, and rapid recovery.
  • Knowledge of legacy and enterprise systems, including OpenROAD, Ingres, and SAS.
  • Scripting experience in Bash, PowerShell, or Python to automate operational tasks and system updates.
  • Familiarity with CI/CD pipelines, Kubernetes, and version control platforms in operational environments.
  • Strong documentation, communication, and collaboration skills for multi-disciplinary coordination.
Education/Experience Requirements:
  • Bachelor's or Associate's degree in Computer Science, Math, Information Technology, Engineering, or related field. Five (5) years of directly relevant experience may substitute for two (2) years of formal education.
  • Minimum of five (5) years of experience in one or more of current RHEL, Windows, and VMWare, and SAS.
  • Minimum of five (5) years of performing security remediation to systems with vulnerabilities based on security scans.
  • Minimum of two (2) years of experience in an Agile DevSecOps software and engineering environment and Methodologies.
  • Minimum of two (2) years of experience with Kubernetes, Jira, Confluence, and Bitbucket.
  • Experience supporting federal government systems, particularly within DHS or DoD environments, is strongly preferred.
Clearance:
  • U.S. citizenship required
  • Must have or be eligible to obtain a Position of Public Trust or DoD Secret Clearance.
Certification Requirement:
  • CompTIA Security+
  • Additional certifications (Microsoft Certified: Windows Server Hybrid Administrator, Red Hat Certified System Administrator (RHCSA), ITIL Foundation, or Network+) are a plus.
Work Location:
  • Elizabeth City, NC - On-Site
  • North Carolina Region - Must be available to work onsite two to three days a week.
Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements:The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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