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Sr. Configuration Management Specialist

Synergy
vision insurance, sick time, tuition reimbursement, 401(k)
United States, North Carolina, Elizabeth City
Jun 06, 2025
Description

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven-if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded.
Position Summary:
Synergy is seeking aSr. Configuration Management Specialistto support the United States Coast Guard (USCG) at the Aviation Logistics Center (ALC)-Information Systems Division (ISD). The Sr. Configuration Management Specialist will ensure system integrity and auditability through rigorous baseline control, secure change management processes, and configuration status accounting in Agile and DevSecOps environments.
Primary Responsibilities:
  • Lead and manage the end-to-end configuration management lifecycle for enterprise applications and infrastructure assets, ensuring traceability and compliance.
  • Develop and enforce configuration identification, change control, status accounting, and audit policies and procedures per RMF, NIST 800-53, and DHS 4300A.
  • Administer and maintain configuration management toolsets and repositories, including Jira, Confluence, Bitbucket, and integration with Kubernetes-based CI/CD pipelines.
  • Coordinate and facilitate Design Review Boards (DRBs) and Configuration Control Boards (CCBs)-analyzing proposed changes for accuracy, completeness, system impact, and risk.
  • Establish and maintain configuration baselines, manage version histories, and support the integration of hardware/software inventory with the CMDB and authoritative systems-of-record.
  • Collaborate with development and cybersecurity teams to ensure that configuration changes align with security and operational requirements.
  • Generate, maintain, and deliver configuration status reports, release notes, audit logs, and change documentation to support ATO, audits, and compliance efforts.
  • Support configuration audits by providing traceability matrices, version control evidence, and documentation of change rationale.
  • Participate in Agile ceremonies and DevSecOps workflows to align CM processes with sprint objectives and software release cycles.
  • Recommend and implement improvements to CM processes, automation, and tool integration to enhance efficiency and visibility.
  • All other duties as assigned by management.
Skills/Qualifications:
  • Strong knowledge of configuration management frameworks, version control systems, and lifecycle tracking in federal or DoD environments.
  • Experience with Agile DevSecOps tools and practices, including CI/CD pipelines, container orchestration, and microservices governance.
  • Proficiency in using tools such as Jira, Bitbucket, Confluence, and Kubernetes for tracking, collaboration, and deployment management.
  • Deep understanding of system/software baseline management, audit preparation, and security remediation coordination.
  • Ability to interpret technical diagrams, version tracking documentation, and database change records.
  • Strong communication and documentation skills to collaborate across technical and non-technical stakeholders.
Education/Experience Requirements:
  • Bachelor's or Associate's degree in Computer Science, Math, Information Technology, Engineering, or related field. Five (5) years of directly relevant experience may substitute for two (2) years of formal education.
  • Minimum of five (5) years of experience using version control and/or defect control tools. in providing support in a related field.
  • Minimum of two (2) years of experience in an Agile DevSecOps software and engineering environment and Methodologies.
  • Minimum of two (2) years of experience with Kubernetes, Jira, Confluence, and Bitbucket.
  • Demonstrated experience working in support of federal government enterprise applications preferred.
Clearance:
  • U.S. citizenship required
  • Must have or be eligible to obtain a Position of Public Trust or DoD Secret Clearance.
Certification Requirement:
  • CompTIA Security+
  • Additional certifications (Network+, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, ITIL Foundation, TOGAF or other architecture frameworks) are a plus.
Work Location:
  • Elizabeth City, NC - Hybrid
  • North Carolina Region - Must be able to go on-site at least three days a week

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements:The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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