Documentation Leader

JOB SUMMARY
Monitors daily workflow of Documentation Coordinators. Assumes responsibility of manager in his or her absence. Works with Operations to resolve problems and meet deadline requirements.

-Monitors daily work flow of Doc. Specialists. Keeps manager informed of any problems or delays including employee performance issues.
-Review and distribute Freight Corrections to Doc. Specialists on disputes, advises manager on a weekly basis.
-Spot audit receive for shipments, researches reoccurring traffic nonconformance's and or service failures.
-Develop and implement an ongoing training process for new employees in conjunction with Training and Development to conduct one on one training, taking over after Training and -Development has completed the basic training for new employees.
-Must stay abreast of new developments in traffic documentation, tariffs, outport procedures and governmental regulations. Conduct regularly scheduled group training sessions to -communicate the above issues and reinforce existing procedures.
-Facilitates Quality work groups as required.
-Liaise with Traffic Trainers and Traffic Council on a regular basis.
-Performs all other assigned duties.

EDUCATION: High School Diploma or equivalent
EXPERIENCE: Three years prior experience in Documentation.
LICENSE: Valid Local Driver's License.
TRAVEL: N/A

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