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Business Team Associate - Reorder

BioDerm
15 To 15 (USD) Hourly
United States, Tennessee, Yorkville
Jun 04, 2025

PLEASE TAKE THE REQUIRED ASSESSMENT:

https://assessment.predictiveindex.com/JFT/9702b117-b9dd-433a-8a90-2b7867086c9c?type=candidateba

Core Responsibilities:

  • Contacts patient at appropriate time concerning reorder of supplies
  • Ensures proper documentation of supplies needed and supplies still on hand
  • Verifies the patient's address, insurance, and any other needed information prior to processing the patient's reorder
  • Communicates with facilities if new order is needed in order to process patient's reorder
  • Keep accurate documentation of patient's who request call back in order to ensure patients are contacted for reorder
  • Perform other duties as assigned

Customer Service Standards:

* Support co-workers and engage in positive interactions.

* Communicate professionally and timely with internal and external customers.

* Ability to stay calm under pressure and deal effectively with patient's and insurance company associates

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