Data Analyst

Data Analyst

Location: McLean, Viriginia

Position Overview:

We are seeking a results-oriented Data Analyst to join our team in support of a prime federal contractor. This role is critical to our strategic initiative of transforming how data-particularly from ServiceNow-is used to inform decisions, improve operations, and deliver measurable value across federal programs.

This analyst will take the lead in turning raw ServiceNow data into actionable insights through clear, compelling dashboards and performance metrics that empower stakeholders to make evidence-based, data-driven decisions at every level of the organization.

Key Responsibilities:

• Collect, analyze, and synthesize ServiceNow data from across multiple programs to identify trends, gaps, and opportunities.
• Design, develop, and maintain interactive dashboards, scorecards, and reports that support data-informed decision-making across the enterprise.
• Collaborate with program managers, technical leads, and executives to define KPIs and align reporting with strategic goals.
• Ensure consistency, accuracy, and clarity of data used in reporting and analytics, serving as a trusted source of truth.
• Translate complex data into digestible visualizations and narratives to drive decisions around service delivery, resource allocation, and performance improvement.
• Establish best practices and standards for reporting, analytics workflows, and data governance.
• Continuously assess analytics tools and methodologies to optimize performance and decision-support capabilities.

Required Qualifications:

• Bachelor's degree in data science, Computer Science, Information Systems, or a related field.
• 3+ years of experience in data analysis, business intelligence, or performance analytics.
• Strong experience working with ServiceNow data structures and reporting.
• Proficiency in data visualization tools such as Power BI, Tableau, or ServiceNow Performance Analytics.
• Advanced SQL skills and a solid understanding of relational databases.
• Demonstrated ability to produce insights that directly influence strategic and operational decision-making.
• Ability to obtain and maintain a federal clearance if not already held.

Preferred Qualifications:

• Experience supporting federal programs or working in a government contracting environment.
• Familiarity with ITSM/ITIL frameworks and ServiceNow workflows.
• Knowledge of data governance practices and performance measurement frameworks.
• Experience automating reporting pipelines and streamlining data workflows.

Company Description

LinTech Global is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

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This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.