Instructional Designer

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

To deliver high quality learning experiences that meet clients' technical, regulatory and safety learning needs through a blended learning approach and support the design and development of learning solutions.

National Grid is hiring an Instructional Designer. This position can be located in Liverpool and Melville, NY, or Worcester, MA with hybrid working.

Design and develop training curricula and innovative learning solutions to effectively meet the learning needs of the workforce. Responsible for ensuring training content complies with all regulatory requirements and company policies.

• Produce high quality innovative learning solutions for clients and internal Instructor staff.
• Monitor and evaluate instructional best practice and newly emerging learning technologies for their suitability to ensure that effective learning methods are incorporated into National Grid's programmes.
• Collaborate with subject matter experts to create learning plans, detailed course outlines, and learning content.
• Obtain stakeholder approval of content to ensure that projects are innovative, well designed, accurate, and delivered on time.
• Manage learning technologies to ensure efficient operation and integration into course delivery.
• Manage client learning requests, multiple design priorities, deadlines, and projects efficiently.
• Design web-based tools, eLearning and audio/visual solutions for a broad learning audience to ensure effective learning approaches and methods are embedded within National Grid.
• Evaluate and modify existing training programs and manuals to ensure continuous improvement and compliance with all regulatory, environmental, safety and contractual obligations.
• Manage vendor relationships regarding the design and development of training products to ensure adherence to standards and best outcomes for National Grid.
• Develop exams and evaluations to assess the effectiveness of training and enable continuous improvement.

• Technical Gas, Electric Operations, and/or Engineering experience and knowledge of safety policies, procedures, standards, and regulatory requirements.
• Professional experience in a corporate learning and development environment.
• Instructional design work including adult learning methodology.
• Utilising a blended learning approach with modern learning technology and best practices.
• Familiarity with Learning Management Systems such as SAP SuccessFactors.
• Project management experience.

• Previous supervisory experience and/or advanced education are considered a plus.

Capability Requirements:

• Skilled in computer applications including Office 365
• Proficient in digital authoring tools such as Articulate 360 and Adobe Creative Cloud.
• Effective written and verbal communication skills.

• Ability to successfully prioritise and handle multiple complex tasks and projects

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