REGIONAL CLINICAL POLICY MANAGEMENT SPECIALIST

General Purpose of Job:

The Regional Clinical Policy management Specialist is responsible for leading the development, implementation, and oversight of clinical policies across the regional health system within the University of Michigan Health (UMH). In close partnership with the UMH Academic Medical Center (AMC) Clinical Policy Manager, this role ensures alignment with enterprise-wide policy frameworks, regulatory requirements, and clinical best practices. As a key liaison between AMC and regional teams, the Regional Clinical Policy management Specialist supports policy integration, compliance, and standardization efforts to promote safe, high-quality, consistent patient care.

This role involves leading the short-term transition of policy management systems while reforming and streamlining the long-term policy framework for UMH-Sparrow and the maintenance of the UMH-West policy management platform. The regional policy framework includes a multitude of clinical care and operations documents, ranging from policies, procedures, guidelines, to standing orders and protocols. The primary objective is to shape these documents' future and long-term design for consistency, reduce redundancy, adherence to framework standards, and compliance with legal, regulatory, and accreditation requirements.

This role requires a robust understanding of legal, regulatory, and accreditation requirements regarding clinical issues. The ideal candidate should have experience in a healthcare system and demonstrate the ability to navigate complex documents and collaborate effectively with relevant stakeholders.

The incumbent is expected to possess strong project management skills, taking the lead in both short and long-term projects related to the policy framework. Effective interpersonal skills and diplomacy are crucial for managing diverse clinical stakeholders at different leadership levels. Collaboration with clinical, operational, legal, and compliance experts is essential to translate clinical practice expectations and processes into suitable formats.

A key responsibility is to connect the dots and eliminate gaps across the region, identifying opportunities to streamline, standardize, and simplify processes within the policy framework. This role requires anticipating the likely impact of policy framework standards and working with various stakeholder groups across the institution.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

Responsibilities

50% Policy Management

• Lead the policy management system transition effort for all clinical care and operations documents.
  
  
  
  • Develop and adhere to project timelines Identify key gaps with the ability to provide solutions and action planning
  • Consolidate duplicate and contradictory documents
  • Create standardized guiding principles for policy management standards
  
  
• Partner with vendor, corporate compliance, and other various stakeholders on transition efforts for UMH-Sparrow
• Post-implementation management of the policy management platform
• Maintain the policy management platform for UMH-West
• Support all elements of an effective Policy Management System Administrator for the region
  
  
  
  • User support
  • Training
  • Reporting
  • Access Management
  • Document Management
  • Vendor Coordination
  
  

(45%) Policy Framework and Governance

• Lead and participate in long-term and short-term projects related to the policy framework
• Benchmarking industry best practices
• Maintain knowledge of current accreditation/regulatory/legal standards
  
  
  
  • Identify accreditation/regulatory/legal risk and provide coordination and escalation to appropriate leadership
  
  
• Partner with appropriate leadership and committee stakeholders
• Serve and participate in various work groups and committees across the institution.
• Partners with various stakeholders to provide policy framework guidance and assistance with education, implementation, and communication strategies.
• Maintain regional policy framework standards and guiding principles
  
  
  
  • Nomenclature
  • Expectations for all levels of stakeholders
  • Duplicate and contracting documents
  • Education and communication requirements
  • Framework Roadmap
  • Guideline principles for overdue documents
  • Document workflow standards
  
  
• Align materials with policy management platform and regulatory/accreditation/legal/organizational standards
• Ensure key partners have appropriate materials to educate staff in prospective areas.

5% Other duties as assigned.