New

Business-to-Business Collections Specialist

Vaco
$20.00 - $23.00 / hr
401(k), retirement plan
United States, Alabama, Birmingham
Jun 04, 2025
Job Title:Business-to-business Collections Specialist Location: Birmingham, AL (On-site) Salary: $20-$23/hr. Vaco is seeking a dedicated and detail-oriented Business-to-Business Collections Specialist to join one of their clients finance team. The ideal candidate will have a strong background in business collections, possessing excellent communication and negotiation skills. The primary responsibility of this role is to manage and facilitate the collection of outstanding accounts receivable from business clients, ensuring timely payment and maintaining positive client relationships. Key Responsibilities: Collections Management: Proactively manage a portfolio of business accounts to ensure timely collection of outstanding balances. Implement effective collections strategies to reduce delinquency and minimize bad debt risk. Analyze customer accounts and payment history to identify and address potential issues. Communication and Relationship Building: Communicate with business clients to resolve payment discrepancies, disputes, and negotiate payment plans when necessary. Establish and maintain strong working relationships with clients, understanding their needs and addressing concerns in a professional manner. Collaborate with sales and account management teams to ensure a unified approach to customer relationships. Credit Analysis: Assess credit risk for new and existing clients, making recommendations for credit limits and terms. Monitor credit limits and escalate potential credit issues to the appropriate stakeholders. Reporting and Documentation: Maintain accurate and up-to-date records of all collection activities and client communications. Generate regular reports on the status of accounts receivable, aging reports, and collection performance. Process Improvement: Continuously evaluate and improve collection processes to enhance efficiency and effectiveness. Collaborate with cross-functional teams to implement best practices in credit and collections. Qualifications: Bachelor's degree in Finance, Accounting, or a related field preferred. Proven experience in business-to-business collections, with a strong understanding of credit risk management. Excellent communication and negotiation skills, with the ability to interact professionally with clients and internal stakeholders. Strong analytical and problem-solving abilities. Proficiency in using accounting software and Microsoft Office Suite. Knowledge of relevant laws and regulations governing collections practices. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.