Associate Product Manager

Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.

While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.

We are seeking an Associate Product Manager to join our team. This is a hybrid opportunity based out of our Waltham, MA office.

Job Summary

The Product Manager role on our Patient Access team is a unique opportunity to help define the future of Imprivata's biometric patient identification strategy. This role will partner across engineering, product management, and business contributors to ensure delivery of a robust, scalable platform. This role will ensure the patient access platform aids in growing a solution for our healthcare partners.

Duties and Responsibilities

• Support senior product managers and engineering teams in defining and delivering patient access features that enhance the customer and patient experience.
• Assist in maintaining the patient access product roadmap by helping prioritize initiatives that align with business goals and user needs.
• Partner with cross-functional teams-including Engineering, IT, Customer Support, and Business Intelligence-to gather and communicate requirements and feedback.
• Work with operations and engineering partners to help implement solutions that support efficient service deployment, automation, and system monitoring.
• Review product usage data and user feedback to identify opportunities for improvement and help validate product recommendations.
• Draft and refine user stories, product requirements, and acceptance criteria to support the development process.
• Participate in cross-product line meetings to align on shared goals and ensure a seamless user experience across the platform.
• Help track project progress, highlight potential blockers, and support coordination efforts across dependent teams.
• Other duties as assigned and required.

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience).
• 1-3 years' experience in product management, focused on SaaS delivery models and patient experience.
• Proven experience in developing and managing products, with a solid focus on scalability, reliability, and security.
• Knowledge of SaaS operations, including deployment, observability, automation, and incident management.
• Proven problem-solving and data-analytic skills with the ability to make data-driven conclusions.
• Excellent communication skills, with the ability to translate complex technical concepts to non-technical contributors.
• Demonstrated track record of taking ownership and driving results on technical projects.

Desired Qualifications

• Experience working within regulated industries such as healthcare or financial services.
• Familiarity with SAML and/or OIDC-based authentication, identity verification, and identity stores.
• Experience with agile product development methodologies.

This position offers a total compensation range of $101,000.00 to $111,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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